Vice President, Applications Support & Operations Leader

Citigroup Inc.

Singapore

On-site

SGD 120,000 - 180,000

Full time

4 days ago
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Job summary

Citigroup Inc. is seeking an Apps Support Senior Manager in Singapore to lead one or more apps support teams and deliver reliable service. You will provide technical oversight across systems, partner with senior business heads, and drive incident resolution with root-cause analysis.

The role requires strong communication, people management, and budgeting awareness, with experience in cloud platforms and enterprise monitoring tools. This is a full‑time position based in Singapore.

Qualifications

  • Bachelor's degree or equivalent required.
  • 6–10 years experience in an Apps Support role preferred.
  • Strong hands-on technical expertise across core tech stack and platforms.
  • Experience with cloud and container platforms and monitoring tools.

Responsibilities

  • Manages one or more apps support teams.
  • Provides technical oversight across systems and applications.
  • Acts as trusted partner for senior business heads.
  • Leads incident resolution and root cause analysis.
  • Coordinates with development managers on strategic objectives.
  • Ensures audit and compliance awareness and risk controls.

Skills

Java
WebSphere
TIBCO EMS
IBM MQ
IBM Connect Direct
SQL
Incident management
People management
Communication skills
Planning workload

Education

Bachelor's degree or equivalent
Master's degree preferred

Tools

OpenShift
Google Cloud Platform (GCP)
UDeploy
Kibana
Splunk
AppDynamics

Job description

Citigroup Inc. is seeking an Apps Support Senior Manager in Singapore to lead one or more apps support teams and deliver reliable service. You will provide technical oversight across systems, partner with senior business heads, and drive incident resolution with root-cause analysis.

The role requires strong communication, people management, and budgeting awareness, with experience in cloud platforms and enterprise monitoring tools. This is a full‑time position based in Singapore.

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