Senior Vice President, Applications Support Leader

Citibank (Switzerland) AG; Singapore; Híbrido; SGD 180 000 - 230 000; Tempo integral

Resumo da oferta

Citibank (Switzerland) AG in Singapore is seeking an Applications Support Senior Manager, Vice President. You will lead one or more apps support teams, provide technical oversight across systems, and partner with senior business heads to ensure stability and timely delivery.

The role requires strong incident management, strategic thinking, and hands-on experience with Java, WebSphere, and cloud platforms. Hybrid work model in Singapore is offered, with global scope and accountability.

Qualificações

• 6-10 years experience in an Apps Support role; preferred but not essential.
• Hands-on technical expertise across core tech stack: Java, WebSphere, TIBCO EMS, IBM MQ, IBM Connect Direct.
• Solid database and data skills: Oracle, MongoDB, PL/SQL; ability to write complex SQL for analysis.
• Cloud and container platforms: OpenShift and Google Cloud Platform; release/deploy tooling like UDeploy.
• Proficiency with monitoring/observability tools: Kibana, Splunk, AppDynamics; root cause analysis.
• Experience in people management and strong, assertive communication.

Responsabilidades

• Manages one or more apps support teams and provides technical oversight across systems.
• Guides feedback and resolution with development managers to ensure issues are tracked to closure.
• Ensures operational risk, audit, and compliance considerations are addressed.
• Leads incident/problem/change management; performs root cause analysis and drives timely resolutions.
• Collaborates with Product Owners, Business Analysts, and technology teams to document impacts and requirements.
• Responsible for budget/resource planning within the apps support area; guides career development of subordinates.

Conhecimentos

Java

WebSphere

TIBCO EMS

IBM MQ

PL/SQL

OpenShift

GCP

AppDynamics

Incident management

People management

Formação académica

Bachelor's degree

Master's degree

Ferramentas

UDeploy

Kibana

Splunk

Descrição da oferta de emprego

Citibank (Switzerland) AG in Singapore is seeking an Applications Support Senior Manager, Vice President. You will lead one or more apps support teams, provide technical oversight across systems, and partner with senior business heads to ensure stability and timely delivery.

The role requires strong incident management, strategic thinking, and hands-on experience with Java, WebSphere, and cloud platforms. Hybrid work model in Singapore is offered, with global scope and accountability.