Veeva CRM Delivery Lead

Cognizant; Singapore; On-site; SGD 100,000 - 120,000; Full time

Job summary

A leading global technology company in Singapore is looking for an experienced Program Manager with over 12 years of experience in managing large scale global programs, specifically in Veeva CRM and Salesforce. The ideal candidate will coordinate cross-functional teams and ensure alignment with business objectives. This role requires strong communication skills and the ability to resolve issues effectively while managing program delivery timelines and quality standards.

Qualifications

• 12+ years of experience in managing large scale global programs.
• End to end understanding of Veeva CRM, Vault CRM, Salesforce.
• Ability to coordinate across cross-functional workstreams and mitigate risks.

Responsibilities

• Manage the overall replatform program plan in collaboration with workstream leads.
• Coordinate with various teams to resolve roadblocks and ensure team progress.
• Define UAT strategy and align them with business goals.

Skills

Veeva CRM

Salesforce

Data migration

Strong communication

Problem-solving

Job description

Job Description

• 12+ Years of experience in managing large scale global programs in Veeva CRM, Vault, Salesforce
• End to End understanding of global implementation of large-scale Programs, in Veeva CRM, Vault CRM, Salesforce, Data migration, integration, Environment strategies to drive technical aspects of delivery with program Architects
• Work in collaboration with Program Lead ensuring meets business objectives, quality expectations, and timelines.
• Co-ordinating across-cross functional workstreams (Veeva Professional team, Engineering team, MDM, D&A, QA, Market Deployment teams) identifying and mitigating risks, fostering a collaborative environment
• Prepare and define the overall replatform program plan in collaboration with Work stream leads, Deployment Cut Over planning, Sequencing, Market onboarding plan and identify dependencies, implement mitigation strategies, and drive the execution of defined tasks
• Actively work with workstream leads, Veeva Professional Team, Product Support teams to resolve roadblocks, issues ensuring team progress and bring in the right attention of leadership for any challenges
• Work in collaboration with QA lead, regional business leads, Platform workstream leads to define UAT strategy, objectives, defect monitoring, success criteria, aligning them with business and program goals to meet timelines
• Strong communication, problem solving internal personal skills to foster collaboration in achieving the business goals
• Facilitate clear and effective communication between the Functional teams, stakeholders and leadership team and providing regular progress updates and status reports
• #LI-CTSAPAC