VC Platform Engineer — Cisco UCM & Webex Expert

Rapsys Technologies Pte Ltd.

Singapore

On-site

SGD 60,000 - 90,000

Full time

4 days ago

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Job summary

Rapsys Technologies Pte Ltd in Singapore seeks a Cisco UCM Support Engineer to maintain and troubleshoot Cisco Video Conferencing systems, Webex Room devices, codecs, endpoints and associated peripherals. You will provide L2/L3 operational support for conference rooms and events, plan VC technology refreshes, and coordinate with AV vendors to ensure design accuracy and alignment with standards.

Excellent communication skills and a customer-facing mindset are required to support high-profile

Qualifications

Cisco UCM / CUCM, Cisco Video Conferencing, Webex Room devices, codecs/endpoints, SIP/H.323, and video conferencing protocols.
Webex, Zoom, Teams experience.
Incident and change management.
Network fundamentals: TCP/IP, DNS, DHCP, QoS, VLANs.
CCNA/CCNP certifications desirable.

Responsibilities

Support Cisco Room Series, Webex Room devices, codecs, collaboration endpoints and associated peripherals.
Provide L2/L3 operational support for conference rooms and collaboration technologies.
Plan and execute VC technology refresh projects.
Provide technical support for client events and other high-profile corporate events.
Collaborate with Global Design team to align with room design standards and updates.
Coordinate with the Places team and AV vendors to ensure design accuracy and technical alignment.