URGENT: Sales coordinator OR Customer Service Coordinator

TALENT TRADER GROUP PTE. LTD.; Singapore; Vor Ort; SGD 33.000 - 60.000; Vollzeit

Zusammenfassung

TALENT TRADER GROUP PTE. LTD. is seeking a proactive Customer Service and Sales Support professional in Singapore.

The role focuses on responding to enquiries, processing orders, preparing quotations, and coordinating delivery while maintaining service levels. The ideal candidate has a Diploma in Business Admin with 2–3 years in the electronics industry and hands-on experience with order management, billing, and after-sales support.

Qualifikationen

• Diploma in Business Admin with 2-3 years' electronics industry experience preferred.
• Relevant experience in Customer Service, Order Management, Sales Support or Sales Coordination. Experience in Electronics components Industry
• Experience handling RMA, quotations, order processing, billing and delivery coordination.

Aufgaben

• Respond to enquiries and ensure timely order fulfilment while meeting monthly sales targets.
• Prepare quotations, process customer orders and manage billing documents, contracts and related sales administration.
• Coordinate delivery schedules, order amendments, product returns, customer complaints and claims to ensure timely resolution.
• Liaise with internal departments to facilitate smooth order processing and arrange product samples, catalogues and promotional materials.
• Prepare sales performance reports, maintain customer service records and support customer visits, meetings and stocktaking activities.
• Handle incoming calls within service standards and perform other administrative and operational duties as assigned.

Kenntnisse

Customer Service

Order Management

Sales Support

Sales Coordination

RMA handling

Ausbildung

Diploma in Business Admin

Jobbeschreibung

Provide quality customer service, respond to enquiries and ensure timely order fulfilment while meeting monthly sales targets.

Prepare quotations, process customer orders and manage billing documents, contracts and related sales administration.

Coordinate delivery schedules, order amendments, product returns, customer complaints and claims to ensure timely resolution.

Liaise with internal departments to facilitate smooth order processing and arrange product samples, catalogues and promotional materials.

Prepare sales performance reports, maintain customer service records and support customer visits, meetings and stocktaking activities.

Handle incoming calls within service standards and perform other administrative and operational duties as assigned.

Requirements:

• Diploma in Business Admin with 2-3 years' electronics industry experience preferred.
• Relevant experience in Customer Service, Order Management, Sales Support or Sales Coordination. Experience in Electronics components Industry
• Experience handling RMA, quotations, order processing, billing and delivery coordination.

EA License No.: 13C6305 Reg. No.: R1985956 VIVIEN TAN