Ultra-Luxury Hotel Operations Leader

NEXTBEAT SINGAPORE PTE. LTD.; Singapore; On-site; SGD 80,000 - 95,000; Full time

Job summary

Nextbeat Singapore Pte. Ltd. seeks an experienced hotel operations leader to drive ultra-luxury service and financial performance in Penang. You will manage a large hotel team, implement operational strategies, and mentor leaders across departments to sustain exceptional guest experiences.

The role requires a degree or diploma in Hospitality Management, strong budgeting skills, and deep knowledge of PMS systems to ensure efficient, high-standard operations and ongoing profitability.

Qualifications

• Degree or diploma in Hospitality Management or related field.
• Extensive experience in luxury hotel operations.
• Proven leadership across multiple departments and large teams.
• Strong budgeting, cost control, and profitability awareness.
• Knowledge of PMS and hotel operating standards.

Responsibilities

• Oversee hotel operations, profitability, and guest engagement.
• Lead critical path planning and execution for operations.
• Manage staff across departments within budget and standards.
• Ensure effective use of the property management system.
• Drive guest satisfaction and service excellence.

Skills

Leadership

Budgeting

Guest experience

Operational planning

Team mentoring

Education

Hospitality Management degree/diploma

Tools

PMS (Property Management System)

Job description

Nextbeat Singapore Pte. Ltd. seeks an experienced hotel operations leader to drive ultra-luxury service and financial performance in Penang. You will manage a large hotel team, implement operational strategies, and mentor leaders across departments to sustain exceptional guest experiences.

The role requires a degree or diploma in Hospitality Management, strong budgeting skills, and deep knowledge of PMS systems to ensure efficient, high-standard operations and ongoing profitability.