Travel Manager

ROAM Travel Pte Ltd; Singapore; On-site; SGD 67,000 - 112,000; Full time

Job summary

ROAM Travel Pte Ltd in Singapore is seeking a Travel Manager to oversee travel operations for event groups across APAC. You will manage bookings, leverage GDS, and ensure top-tier customer service while coordinating with airlines, hotels, and suppliers.

The role requires strong knowledge of travel regulations, excellent communication, and the ability to work both independently and with a team in a fast-paced environment. Based in Singapore, the position focuses on events travel management.

Qualifications

• 5+ years of experience in the travel industry.
• Extensive experience with GDS.
• Strong knowledge of travel regulations and procedures.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.

Responsibilities

• Manage day-to-day travel operations, including booking flights, accommodations, and transportation for clients.
• Utilize GDS to process bookings, changes, and cancellations accurately and efficiently.
• Provide exceptional customer service, addressing inquiries and resolving issues promptly.
• Develop and maintain strong relationships with suppliers, airlines, and hotels.
• Ensure compliance with travel policies and regulations.
• Prepare reports on travel expenses and activities.

Skills

Travel management

Customer service

Vendor relations

Regulatory knowledge

Communication skills

Tools

GDS

Job description

About the role

Roam is seeking a highly motivated and experienced Travel Manager to join our growing team in Singapore. The role involves managing travel operations efficiently for event groups within conferences, incentives and exhibitions within APAC.

Key responsibilities

• Manage day-to-day travel operations, including booking flights, accommodations, and transportation for clients
• Utilize GDS to process bookings, changes, and cancellations accurately and efficiently
• Provide exceptional customer service, addressing inquiries and resolving issues promptly
• Develop and maintain strong relationships with suppliers, airlines, and hotels
• Ensure compliance with travel policies and regulations
• Prepare reports on travel expenses and activities

About you

• 5+ years of experience in the travel industry
• Extensive experience with GDS
• Strong knowledge of travel regulations and procedures
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Detail-oriented and highly organized
• Based in Singapore

About us

Roam is a travel company dedicated to providing exceptional and unique travel experiences. We pride ourselves on our commitment to customer satisfaction and our passion for exploration.