APAC Travel Operations Manager

ROAM Travel Pte Ltd; Singapore; On-site; SGD 67,000 - 112,000; Full time

Job summary

ROAM Travel Pte Ltd in Singapore is seeking a Travel Manager to oversee travel operations for event groups across APAC. You will manage bookings, leverage GDS, and ensure top-tier customer service while coordinating with airlines, hotels, and suppliers.

The role requires strong knowledge of travel regulations, excellent communication, and the ability to work both independently and with a team in a fast-paced environment. Based in Singapore, the position focuses on events travel management.

Qualifications

• 5+ years of experience in the travel industry.
• Extensive experience with GDS.
• Strong knowledge of travel regulations and procedures.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.

Responsibilities

• Manage day-to-day travel operations, including booking flights, accommodations, and transportation for clients.
• Utilize GDS to process bookings, changes, and cancellations accurately and efficiently.
• Provide exceptional customer service, addressing inquiries and resolving issues promptly.
• Develop and maintain strong relationships with suppliers, airlines, and hotels.
• Ensure compliance with travel policies and regulations.
• Prepare reports on travel expenses and activities.

Skills

Travel management

Customer service

Vendor relations

Regulatory knowledge

Communication skills

Tools

GDS

Job description

ROAM Travel Pte Ltd in Singapore is seeking a Travel Manager to oversee travel operations for event groups across APAC. You will manage bookings, leverage GDS, and ensure top-tier customer service while coordinating with airlines, hotels, and suppliers.

The role requires strong knowledge of travel regulations, excellent communication, and the ability to work both independently and with a team in a fast-paced environment. Based in Singapore, the position focuses on events travel management.