Transformation & Process Improvement Lead

SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD.

Singapore

On-site

SGD 102,000 - 122,000

Full time

11 days ago

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Job summary

SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. in Singapore is seeking an experienced Business Transformation Consultant to drive process improvement and re-engineering initiatives. You will work with stakeholders to translate business needs into functional requirements and solution designs.

The role focuses on analysing processes, identifying root causes, developing metrics, and aligning technology solutions with transformation goals. Experience in Agile methodologies and Lean/Six Sigma is a plus.

Qualifications

Bachelor's degree in Business Administration, Engineering, Management, or related field.
Experience with business processing models, process design, requirements management, and project management.
Stakeholder communication and alignment.
Experience with business re-engineering methods and techniques, and the technology industry.
Experience in applying Agile techniques to iteratively prioritize and define requirements.
Strong written and oral communication skills.
LEAN and Six Sigma training is a plus.

Responsibilities

Determine and document current business processes, to identify and understand the users’ needs.
Collect data to identify the root cause of the organisation’s problems.
Analyze, plan and implement operational process improvements, to improve information systems and product quality.
Develop metrics to provide data for process management and indicators for future improvement opportunities.
Translate business objectives into functional requirements and solution design.
Work with stakeholders to align re-engineering initiatives with organisational objectives.