Senior Business Analyst & Process Transformation Lead

SNAPFIND TALENT SOLUTIONS PTE. LTD.

Singapore

On-site

SGD 90,000 - 150,000

Full time

14 days+

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Job summary

SNAPFIND TALENT SOLUTIONS PTE. LTD. in Singapore seeks a Senior Business Analyst/Transformation Consultant to lead end-to-end process improvement initiatives, from business analysis through implementation and benefits realization.

The role requires 5+ years in business transformation within Banking/Financial Services, strong process mapping, and experience with automation and digital transformation. English communication is essential; Japanese skills are a plus.

Qualifications

Bachelor's Degree in Business, Finance, Information Systems, Engineering, or a related discipline.
Minimum 5 years of relevant experience as a Business Analyst, PMO, Project Manager, or Business Transformation Consultant.
Experience within the Banking or Financial Services industry.
Strong process mapping, business analysis, and requirements gathering capabilities.
Knowledge of Loan, Trade Finance, Remittance, KYC, AML, or Banking Operations processes is preferred.
Experience in Business Process Reengineering(BPR) initiatives is preferred.
Experience in automation, digital transformation, or process improvement initiatives is advantageous.
Understanding of Power Platform, Power Apps, workflow automation, AI, and OCR solutions is advantageous.
Proven experience in facilitating workshops, stakeholder engagements, and cross-functional discussions.
Strong documentation, reporting, and presentation skills.
Experience supporting User Acceptance Testing(UAT), including planning, execution, and issue management.
Excellent written and verbal communication skills in English.
Candidates with Japanese language proficiency would be highly preferred, as this would be an added advantage in supporting effective communication and collaboration with Japanese-speaking stakeholders.

Responsibilities

Lead process transformation initiatives from business analysis through implementation and benefits realization.
Conduct process discovery workshops and document As-Is business processes.
Analyze process bottlenecks and identify automation and optimization opportunities.
Facilitate stakeholder discussions and requirements gathering across business, operations, and solution teams.
Define To-Be business processes and recommend process improvement solutions.
Manage project scope, action items, risks, issues, and follow-up activities to ensure timely delivery.
Prepare project status reports, dashboards, and management updates.
Coordinate with solution teams to clarify business requirements and support solution design.
Support User Acceptance Testing (UAT) planning, execution, defect tracking, and issue resolution.
Assist with user training, communication, and change management activities.
Monitor project benefits realization and support FTE savings tracking and reporting.
Ensure alignment of process improvement initiatives with business objectives and operational goals.