Training Manager

DNV Germany Holding GmbH; Singapore; On-site; SGD 90,000 - 140,000; Full time

Job summary

DNV Germany Holding GmbH is seeking a Training Manager to lead the growth and strategic direction of public, in-house, and private training services across SEA and Oceania. The role involves developing external educational programs, coordinating with Sales and Marketing, and delivering high-quality learning solutions that align with DNV policies and requirements.

The successful candidate will drive program development, manage trainers, monitor training performance, and collaborate with global

Responsibilities

• Develop, implement, and manage external educational programs for customers, including accredited, unaccredited, bespoke, public, and in-house training solutions for units across SEA and Oceania
• Lead the planning, organization, delivery, and continuous improvement of internal and external education and training programs
• Accountable for achieving training revenue and growth objectives through business development, customer engagement, portfolio expansion, strategic partnerships, and delivery of value-added learning solutions
• Collaborate with Sales, Key Client Managers, and customers to identify market opportunities, understand customer learning needs, and develop tailored training solutions
• Establish, maintain, and strengthen relationships with existing and prospective clients to support business growth and customer satisfaction
• Work closely with Marketing to develop and promote training programs through conferences, webinars, trade shows, seminars, websites, social media, catalogues, and other marketing initiatives
• Develop educational content, presentations, collateral, and promotional materials to support training delivery and business development activities
• Coordinate with Technical, Operations and other stakeholders to develop and implement internal staff education, auditor development programs, and external training offerings
• Provide leadership, coaching, and development for trainers, and instructors, ensuring capability, competence, and succession development
• Develop and implement educational strategic goals and objectives aligned with business priorities, and monitor performance against these objectives
• Analyse, monitor, and report on training performance, customer feedback, market trends, and educational outcomes to support continuous improvement and strategic decision‑making
• Develop new training products and services and maintain existing training materials to ensure relevance, quality, consistency, and alignment with market needs
• Review and coordinate training and presentation content to ensure technical accuracy, consistency, and compliance with applicable standards and accreditation requirements
• Manage training logistics for face‑to‑face and virtual courses, including scheduling, materials, travel arrangements, and resource coordination
• Ensure personal trainer and assessor competence requirements, qualifications, and associated records are maintained
• Provide support and collaboration across local, regional and global teams to drive operational excellence and sharing of best practices
• Identify, manage, and resolve customer concerns and service issues in a professional and timely manner
• Ensure training services, resources, and partnerships effectively support the achievement of business and educational objectives
• Perform other duties as assigned by management.

Job description

RROLES & RESPONSIBILITIES

The Training Manager is responsible for driving the growth, strategic direction, development, and delivery of Public, In-House, and Private Training services in accordance with DNV policies, procedures, and requirements. This position reports to the Sales Manager.

Major Areas of Responsibility

• Develop, implement, and manage external educational programs for customers, including accredited, unaccredited, bespoke, public, and in-house training solutions for units across SEA and Oceania;
• Lead the planning, organization, delivery, and continuous improvement of internal and external education and training programs;
• Accountable for achieving training revenue and growth objectives through business development, customer engagement, portfolio expansion, strategic partnerships, and delivery of value-added learning solutions.
• Collaborate with Sales, Key Client Managers, and customers to identify market opportunities, understand customer learning needs, and develop tailored training solutions;
• Establish, maintain, and strengthen relationships with existing and prospective clients to support business growth and customer satisfaction;
• Work closely with Marketing to develop and promote training programs through conferences, webinars, trade shows, seminars, websites, social media, catalogues, and other marketing initiatives;
• Develop educational content, presentations, collateral, and promotional materials to support training delivery and business development activities;
• Coordinate with Technical, Operations and other stakeholders to develop and implement internal staff education, auditor development programs, and external training offerings;
• Provide leadership, coaching, and development for trainers, and instructors, ensuring capability, competence, and succession development;
• Develop and implement educational strategic goals and objectives aligned with business priorities, and monitor performance against these objectives;
• Analyse, monitor, and report on training performance, customer feedback, market trends, and educational outcomes to support continuous improvement and strategic decision‑making;
• Develop new training products and services and maintain existing training materials to ensure relevance, quality, consistency, and alignment with market needs;
• Review and coordinate training and presentation content to ensure technical accuracy, consistency, and compliance with applicable standards and accreditation requirements;
• Manage training logistics for face‑to‑face and virtual courses, including scheduling, materials, travel arrangements, and resource coordination;
• Ensure personal trainer and assessor competence requirements, qualifications, and associated records are maintained;
• Provide support and collaboration across local, regional and global teams to drive operational excellence and sharing of best practices;
• Identify, manage, and resolve customer concerns and service issues in a professional and timely manner;
• Ensure training services, resources, and partnerships effectively support the achievement of business and educational objectives;
• Perform other duties as assigned by management.