Training Administrator

EON CONSULTING & TRAINING PTE. LTD.; Singapore; On-site; SGD 33,480 - 60,264; Full time

Job summary

EON Consulting & Training Pte Ltd is seeking an organised Training Administrator to support a dynamic consulting and training team in Singapore. You will assist learners, clients, and trainers while ensuring smooth training operations.

The role focuses on day-to-day administration, customer service, registration coordination, and records upkeep to support effective learning experiences.

Qualifications

• Diploma or higher qualification required.
• Proficient spoken and written English to communicate with clients and team members.
• Customer service orientation with ability to build positive relationships.
• Strong task focus and operational efficiency with a high sense of ownership.
• Detail-oriented problem-solving skills ensuring accuracy in administrative processes.
• Ability to work independently while collaborating effectively as a team member.
• Commitment to continuous learning and professional development.

Responsibilities

• Manage day-to-day training administration operations to ensure seamless workflow.
• Deliver quality customer service by responding promptly to enquiries and building strong client relationships.
• Support pre- and post-registration activities including training, membership, and marketing coordination.
• Maintain accurate records of training registrations, attendance, and evaluation data for reporting and compliance.
• Execute pre- and post-course administrative tasks to facilitate smooth training delivery.
• Prepare and submit grant applications and claims accurately and on time.
• Provide administrative support during training sessions, including room setup, equipment preparation, and participant registration.
• Follow up on customer inquiries to ensure satisfaction and resolve issues promptly.

Skills

Customer service

Communication

Attention to detail

Time management

Education

Diploma or higher qualification

Tools

MS Office

Job description

Company Overview

EON Consulting & Training Pte Ltd, established in 1996, provides human capital consulting and quality training services in Singapore. We empower professionals and organisations to enhance capabilities and career growth through insightful, inspiring, and innovative learning experiences.

Job Summary

Be part of a dynamic training and consulting team dedicated to delivering meaningful learning experiences to professionals and organisations. Support learners, clients, and trainers while ensuring smooth training operations.

Responsibilities

• Manage day-to-day training administration operations to ensure seamless workflow
• Deliver quality customer service by responding promptly to enquiries and building strong client relationships
• Support pre- and post-registration activities including training, membership, and marketing coordination
• Maintain accurate records of training registrations, attendance, and evaluation data for reporting and compliance
• Execute pre- and post-course administrative tasks to facilitate smooth training delivery
• Prepare and submit grant applications and claims accurately and on time
• Provide administrative support during training sessions, including room setup, equipment preparation, and participant registration
• Follow up on customer inquiries to ensure satisfaction and resolve issues promptly

Required competencies and certifications

• Diploma or higher qualification
• Proficient spoken and written English to communicate effectively with clients and team members
• Customer service orientation with ability to build and maintain positive relationships
• Strong task focus and operational efficiency with a high sense of ownership
• Detail-oriented problem-solving skills ensuring accuracy in administrative processes
• Ability to work independently while collaborating effectively as a team member
• Commitment to continuous learning and professional development