Trainee Store Manager

koi the singapore pte. ltd.; Singapore; On-site; SGD 32,000 - 52,000; Full time

Job summary

koi the singapore pte. ltd. is seeking a Store Supervisor to manage day-to-day store operations in Singapore. You will support manpower planning and lead a team to deliver exceptional customer service.

You will drive inventory control, sales tracking and reporting, while ensuring promotions are executed smoothly. The role offers growth into Store Manager with a structured training program.

Qualifications

• At least 2 years of experience in F&B or retail, preferably in a supervisory or team lead role.
• Strong willingness to learn and grow into a Store Manager position.
• Good communication and interpersonal skills.
• Able to thrive in a fast-paced environment.
• Positive attitude and proactive mindset.

Responsibilities

• Support the day-to-day operations of the store and assist in manpower planning to achieve operational and business goals.
• Assist in leading, training, and motivating team members to deliver excellent customer service.
• Support key administrative functions including inventory control, sales tracking, and basic reporting.
• Participate in inventory audits to ensure optimal stock levels and minimize losses.
• Work closely with internal teams to ensure smooth store operations and execution of promotions.
• Ensure compliance with product quality, hygiene, and safety standards.
• Assist in handling customer feedback and service recovery in a professional manner.
• Maintain good knowledge of menu items and ensure consistent product presentation.
• Support daily opening, closing, and shift operations.
• Participate in a structured training program with progressive exposure to store management responsibilities

Skills

Team leadership

Customer service

Inventory management

Sales tracking

Reporting

Store operations

Job description

• Support the day-to-day operations of the store and assist in manpower planning to achieve operational and business goals

• Assist in leading, training, and motivating team members to deliver excellent customer service

• Support key administrative functions including inventory control, sales tracking, and basic reporting

• Participate in inventory audits to ensure optimal stock levels and minimize losses

• Work closely with internal teams to ensure smooth store operations and execution of promotions

• Ensure compliance with product quality, hygiene, and safety standards

• Assist in handling customer feedback and service recovery in a professional manner

• Maintain good knowledge of menu items and ensure consistent product presentation

• Support daily opening, closing, and shift operations

• Participate in a structured training program with progressive exposure to store management responsibilities

Requirements:

• At least 2 years of experience in F&B or retail, preferably in a supervisory or team lead role
• Strong willingness to learn and grow into a Store Manager position
• Good communication and interpersonal skills
• Able to thrive in a fast-paced environment
• Positive attitude and proactive mindset