Training Manager

nong geng ji orchard pte. ltd.; Singapore; Vor Ort; SGD 31.000 - 40.000; Vollzeit

Zusammenfassung

NONG GENG JI ORCHARD PTE. LTD. in Singapore is offering a structured management development program designed to groom future F&B leaders and managers.

You will rotate through restaurant operations, people management, customer service and business performance to gain hands-on experience and clear career progression. Fresh graduates with a Bachelor's degree and strong communication skills are encouraged to apply.

Qualifikationen

• Bachelor's Degree in any discipline is required.
• Strong communication and interpersonal skills are essential.
• Passionate about the F&B industry and eager to learn.
• Good leadership potential and problem-solving skills.
• Able to work in a fast-paced and multicultural environment.
• Willing to undergo rotational assignments and hands-on operational training.
• Able to work on weekends and public holidays.

Aufgaben

• Structured Operations Training: on-the-job training across restaurant operations, SOPs and service procedures.
• Restaurant Operations & Business Management: support daily operations, monitor sales and labour productivity, plan shifts and inventory.
• Customer Experience: deliver high standard customer service and handle feedback professionally.
• People & Team Management: supervise frontline team members, train and develop staff, recruitment and performance management.
• Leadership Development: take increasing responsibilities in shift management and daily decision-making.

Kenntnisse

Strong communication

Leadership potential

Problem-solving

Willingness to learn

Ausbildung

Bachelor's degree in any discipline

Jobbeschreibung

Job Overview

We are looking for a motivated and passionate candidates to join our team. This is a structured management development program designed to groom future F&B leaders and Managers.

You will receive hands-on training across restaurant operations, people management, customer service and business performance, with opportunities for career progression.

Key Responsibilities

1. Structured Operations Training

• Undergo comprehensive on-the-job training across key areas of restaurant operations.
• Gain hands-on exposure to restaurant opening and closing procedures, service operations, POS and cashiering.
• Learn and maintain high standards of food quality, hygiene, food safety and workplace safety.
• Understand and follow company SOPs, operational standards and service procedures.

2. Restaurant Operations & Business Management

• Support the daily operations and smooth running of the restaurant.
• Assist in monitoring sales performance, labour productivity, inventory and operating costs.
• Learn effective manpower deployment, shift planning and staff scheduling.
• Assist with stock management, ordering, receiving and inventory control.
• Identify operational issues and work with the management team to implement improvements.

3. Customer Experience

• Deliver a consistently high standard of customer service and dining experience.
• Handle customer feedback and complaints professionally and effectively.
• Monitor service standards and identify opportunities to improve customer satisfaction.

4. People & Team Management

• Progressively take responsibility for supervising and leading frontline team members.
• Coach, train and develop employees to achieve operational and service standards.
• Assist with staff onboarding, recruitment and performance management.
• Develop effective communication, leadership and team-building skills.

5. Leadership Development

• Take on increasing responsibilities in shift management and daily decision-making.
• Lead shifts independently as competencies are demonstrated.
• Work closely with Restaurant Managers and Operations teams to achieve outlet targets.
• Develop commercial awareness and the ability to manage both people and business performance.

Career Progression

This programme is designed to progressively develop your leadership, operational and business management capabilities , preparing you for greater responsibilities and future management opportunities within our F&B operations. As you demonstrate strong performance, leadership capability and operational competency, you will have the opportunity to take on increasing responsibilities and progress into a management position.

Requirements

• Fresh graduates with a Bachelor's Degree in any discipline are welcome to apply.
• Strong communication and interpersonal skills.
• Passionate about the F&B industry and willing to learn.
• Good leadership potential and problem-solving skills.
• Able to work in a fast-paced and multicultural environment.
• Willing to undergo rotational assignments and hands-on operational training.
• Able to work on weekends and PH.