Trainee Store Manager

KOI THE SINGAPORE PTE. LTD.; Singapore; On-site; SGD 26,000 - 39,000; Full time

Job summary

KOI THE SINGAPORE PTE. LTD. is seeking a capable store team member to support day-to-day store operations in Singapore.

The role involves assisting in manpower planning, leading and training team members, and delivering excellent customer service while maintaining product presentation. You will participate in inventory control, promotions execution, and shift coverage, with a clear path to Store Manager as you grow, requiring strong communication and a proactive mindset in a fast-paced

Qualifications

• 2+ years of experience in F&B or retail, preferably in a supervisory or team lead role.
• Willingness to learn and grow into a Store Manager position.
• Strong communication and interpersonal skills.
• Ability to thrive in a fast-paced environment.
• Positive attitude and proactive mindset.

Responsibilities

• Support the day-to-day operations of the store.
• Assist in manpower planning to achieve operational goals.
• Lead, train, and motivate team members to deliver excellent customer service.
• Assist in inventory control, sales tracking, and basic reporting.
• Participate in inventory audits to optimize stock levels and minimize losses.
• Collaborate with internal teams for smooth operations and promotions.

Skills

Team leadership

Customer service

Inventory control

Reporting

Training

Job description

• Support the day-to-day operations of the store and assist in manpower planning to achieve operational and business goals
• Assist in leading, training, and motivating team members to deliver excellent customer service
• Support key administrative functions including inventory control, sales tracking, and basic reporting
• Participate in inventory audits to ensure optimal stock levels and minimize losses
• Work closely with internal teams to ensure smooth store operations and execution of promotions
• Ensure compliance with product quality, hygiene, and safety standards
• Assist in handling customer feedback and service recovery in a professional manner
• Maintain good knowledge of menu items and ensure consistent product presentation
• Support daily opening, closing, and shift operations
• Participate in a structured training program with progressive exposure to store management responsibilities

Requirements:

• At least 2 years of experience in F&B or retail, preferably in a supervisory or team lead role
• Strong willingness to learn and grow into a Store Manager position
• Good communication and interpersonal skills
• Able to thrive in a fast-paced environment
• Positive attitude and proactive mindset