MANAGEMENT TRAINEE

SELECT FOOD MANAGEMENT PTE LTD; Singapore; On-site; SGD 33,000 - 45,000; Full time

Job summary

SELECT FOOD MANAGEMENT PTE LTD in Singapore is seeking a Management Trainee to support outlet profitability and daily operations, including customer service, scheduling, cashiering, and back-office tasks. You will coordinate with staff and departments to maximize revenue and maintain quality, hygiene and safety standards in the dining area.

This role involves assisting with inventory, collaborating on menu planning with the outlet chef, staff training and motivation, and handling customer

Qualifications

• Minimum Degree in F&B service or equivalent.
• Willing to be involved in hands on operations.
• Excellent communication and interpersonal skills.
• Able to lead and motivate to produce results.
• Ability to work in a fast-paced environment.
• Team player.

Responsibilities

• Take responsibility for the business performance of the outlet.
• Perform roll call daily prior to the operating hours to highlight issues and to motivate staff.
• Analyze and plan for outlet sales levels and profitability.
• Work hand-in-hand with marketing department to organize marketing activities such as promotional events and discount schemes.
• Plan for duty roster.
• Work with outlet chef on menu planning.
• Manage staff and provide them with feedback.
• Respond to customer complaints and ensure customer satisfaction.
• Ensure that all employees adhere to the company’s uniform standard.
• Ensure compliance on high standards of quality control, hygiene, and health and safety.
• Check stock levels and order supplies.
• Work with various department on other administrative matters such as payroll, accounts closing etc.
• Perform other reasonable job duties as requested by Supervisors.
• Handling emergency and difficult situation

Skills

Excellent communication

Interpersonal skills

Team leadership

Motivation

Team player

Education

Minimum Degree in F&B service or equivalent

Job description

Management Trainee

Responsible for the profitability of the outlet, performing outlet-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance and back office support. Other responsibilities include managing inventories, interacting with customers, wait staff and support employees to maximize revenue generation and enhance the customer experience, overseeing the recruitment, training and motivation of staff, maintaining high standards of quality control, hygiene and health and safety in the dining area

Responsibilities:

• Take responsibility for the business performance of the outlet
• Perform roll call daily prior to the operating hours to highlight on issues and to motivate staff
• Analyze and plan for outlet sales levels and profitability
• Work hand-in-hand with marketing department to organize marketing activities such as promotional events and discount schemes
• Plan for duty roster
• Work with outlet chef on menu planning
• Manage staff and provide them with feedback
• Respond to customer complaints and ensure customer satisfaction
• Ensure that all employees adhere to the company’s uniform standard
• Ensure compliance on high standards of quality control, hygiene, and health and safety
• Check stock levels and order supplies
• Work with various department on other administrative matters such as payroll, accounts closing etc
• Perform other reasonable job duties as requested by Supervisors
• Handling emergency and difficult situation

Requirements:

• Minimum Degree in F&B service or equivalent
• Willing to be involved in hands on operations
• Excellent communication and interpersonal skills
• Able to lead and motivate to produce results
• Ability to work in a fast-paced environment
• Team player