MANAGEMENT TRAINEE

HJH MAIMUNAH RESTAURANT PTE. LTD.; Singapore; On-site; SGD 31,000 - 40,000; Full time

Job summary

HJH MAIMUNAH RESTAURANT PTE. LTD.

is seeking a Management Trainee (Food Services Store Manager) to lead daily operations of our F&B outlet in Singapore, ensuring high standards of food quality, service and cleanliness while driving efficiency. You will manage the outlet team, schedule staff, train new and existing employees, monitor stock, control costs, handle customer feedback, and ensure compliance with SOPs, safety and regulatory requirements.

Qualifications

• Minimum 2 years of relevant experience in F&B operations.
• Supervisory or managerial experience preferred.
• Strong leadership and people-management skills.
• Good communication and customer-service skills.
• Hands-on and able to work in a fast-paced F&B environment.
• Knowledge of food safety and hygiene practices.
• Able to work shifts, weekends and public holidays.
• Food Safety Certification would be an advantage.

Responsibilities

• Oversee day-to-day outlet operations.
• Lead, supervise and motivate service crew to ensure smooth operations.
• Prepare staff schedules and deploy manpower.
• Train staff on procedures and service standards.
• Ensure food quality, presentation and service standards.
• Monitor cleanliness, hygiene and safety standards.
• Ensure compliance with SOPs and regulatory requirements.
• Handle customer feedback and resolve issues professionally.
• Monitor stock levels and coordinate ordering of supplies.
• Control wastage, costs and manpower.
• Monitor daily sales and work toward outlet targets.
• Maintain cash handling, POS and daily closing procedures.
• Report maintenance issues and collaborate with other departments.
• Provide regular updates on performance and staffing.

Skills

Leadership

Customer Service

Communication

Staff Training

Operations

Cost Control

Job description

MANAGEMENT TRAINEE (Food Services Store Manager)

Job Summary

We are looking for a responsible and hands-on Food Services Store Manager to oversee the daily operations of our F&B outlet. The successful candidate will lead the outlet team, maintain high standards of food quality, service and cleanliness, and ensure smooth and efficient operations.

Key Responsibilities

• Manage and oversee the day-to-day operations of the outlet.
• Lead, supervise and motivate service crew to ensure smooth operations.
• Prepare staff schedules and ensure adequate manpower deployment.
• Train and guide new and existing employees on operational procedures and service standards.
• Ensure food quality, presentation and service standards are consistently maintained.
• Monitor outlet cleanliness, food hygiene and workplace safety standards.
• Ensure compliance with company SOPs, food safety requirements and regulatory requirements.
• Handle customer feedback and resolve service issues professionally.
• Monitor stock levels and coordinate ordering and replenishment of supplies.
• Control food wastage, operating expenses and manpower costs.
• Monitor daily sales and work towards achieving outlet sales and operational targets.
• Ensure proper cash handling, POS procedures and daily closing procedures.
• Conduct regular checks on equipment and outlet facilities and report maintenance issues promptly.
• Work closely with management and other departments to resolve operational matters.
• Provide regular updates on outlet performance, staffing and operational issues.
• Perform other operational duties as assigned by management.

Requirements

• Minimum 2 years of relevant experience in F&B operations, preferably in a supervisory or managerial capacity.
• Strong leadership and people-management skills.
• Good communication and customer-service skills.
• Hands-on and able to work in a fast-paced F&B environment.
• Able to manage staff, operational issues and customer situations independently.
• Good understanding of food hygiene and workplace safety practices.
• Basic knowledge of inventory, cost control and outlet sales management.
• Able to work shifts, weekends and public holidays according to operational requirements.
• Food Safety Course certification would be an advantage.