Trading Applications Support Analyst (Derivatives)

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

TRUST RECRUIT PTE. LTD. is offering a permanent role in a central location with a 5-day work week and standard office hours.

You will support clients, troubleshoot trading strategies, and coordinate deployment of trading applications with our software engineers. Ideal candidates have a computer science/engineering background, strong Linux and log-analysis skills, and are comfortable in a fast-paced front-office environment.

Qualifications

• Computer science/engineering degree or related field.
• Experience with Linux OS and Linux-based server applications.
• Strong log analysis skills and root-cause identification.
• Ability to work under pressure in front-office environments.
• Exposure to trading applications and exchange connectivity advantageous.

Responsibilities

• Respond promptly to support requests and enquiries from clients.
• Work directly with clients to understand, troubleshoot, and resolve issues with complex trading strategies.
• Problem solving supporting trading applications and exchange connectivity for Global Derivatives Markets.
• Monitor and respond to alerts for critical systems and escalate when necessary.
• Support customers and resolve issues related to order entry, risk management, and exchange connectivity.
• Analyze complex order and trade histories.
• Coordinate deployment and configuration of trading applications for new customers.
• Manage distribution and installation of software enhancements and upgrades.
• Test and conform new software releases including UAT testing with exchanges.
• Collaborate with infrastructure teams on server and network upgrades.
• Liaise with overseas offices to provide seamless 24-hour customer support.

Skills

Analytical skills

Client communication

Pressure handling

Problem solving

Log analysis

Education

Bachelor's degree in Computer Science/Engineering or related field

Tools

Linux

grep/sed/awk

Telnet

tcpdump

ncat

Job description

TRUST RECRUIT PTE. LTD. is offering a permanent role in a central location with a 5-day work week and standard office hours.

You will support clients, troubleshoot trading strategies, and coordinate deployment of trading applications with our software engineers. Ideal candidates have a computer science/engineering background, strong Linux and log-analysis skills, and are comfortable in a fast-paced front-office environment.