Themed Exhibition Guest Experience Guide

ANTARES MANAGEMENT SERVICES PTE. LTD.; Singapore; On-site; SGD 22,000 - 26,000; Full time

Job summary

ANTARES MANAGEMENT SERVICES PTE. LTD. is recruiting a Visitor Experience Ambassador for a large-scale, themed exhibition in Singapore. You will be deployed across ticketing, queue management and experience zones to ensure smooth event operations and a welcoming visitor experience.

The role requires strong customer service, clear communication and the ability to manage crowds. Training is provided; shifts include weekends and public holidays within the Dec 2026 – Jun 2027 period.

Qualifications

• Excellent customer service and communication skills.
• Calm, patient and able to manage crowds.
• Able to work in a busy exhibition environment.
• Flexible with shifts, weekends and public holidays.

Responsibilities

• Welcome visitors and provide information about the exhibition.
• Scan and validate tickets and assist with admission enquiries.
• Manage queues, entry points and visitor flow.
• Communicate waiting times, delays and admission procedures clearly.
• Guide visitors through the exhibition and interactive experience zones.
• Explain activity instructions and encourage appropriate visitor etiquette.
• Attend to visitor feedback and provide basic service recovery.
• Monitor zones for safety and adherence to guidelines.
• Escalate complaints, incidents and safety concerns promptly.
• Attend required training sessions and daily operational briefings.
• Support daily opening, closing and other exhibition duties.

Skills

Customer service

Communication

Crowd management

Visitor handling

Teamwork

Job description

ANTARES MANAGEMENT SERVICES PTE. LTD. is recruiting a Visitor Experience Ambassador for a large-scale, themed exhibition in Singapore. You will be deployed across ticketing, queue management and experience zones to ensure smooth event operations and a welcoming visitor experience.

The role requires strong customer service, clear communication and the ability to manage crowds. Training is provided; shifts include weekends and public holidays within the Dec 2026 – Jun 2027 period.