Exhibition Operations Specialist — Visitor Experience

ANTARES MANAGEMENT SERVICES PTE. LTD.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

ANTARES MANAGEMENT SERVICES PTE. LTD. is seeking an organized, service-oriented Operations Executive to support an upcoming large-scale themed exhibition in Singapore. You will assist with pre-opening preparations, frontline staff coordination and daily exhibition operations.

The role involves creating training materials, SOPs, onboarding staff, monitoring visitor flow, and delivering a positive visitor experience, with rotating shifts including weekends and public holidays.

Qualifications

• At least one year of experience in customer service, administration, events, hospitality or a related area.
• Organised, service-oriented and attentive to detail.
• Good written and verbal communication skills.
• Proficient in Microsoft Word, Excel and PowerPoint.
• Able to prepare simple training materials, presentations and operational documents.
• Comfortable working in a fast-paced, visitor-facing environment.
• Willing to work rotating shifts, weekends and public holidays.
• Interest in arts, animation or themed exhibitions.

Responsibilities

• Support pre-opening preparations and daily exhibition operations.
• Prepare and update SOPs, training materials, briefing slides and operational checklists.
• Coordinate frontline staff onboarding, training schedules, attendance and deployment.
• Assist with staff briefings, rehearsals and site familiarisation.
• Monitor visitor flow, queues and admission procedures.
• Attend to visitor enquiries and feedback, and escalate where needed.

Skills

Customer service

Administration

Attention to detail

Communication skills

Organised

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

ANTARES MANAGEMENT SERVICES PTE. LTD. is seeking an organized, service-oriented Operations Executive to support an upcoming large-scale themed exhibition in Singapore. You will assist with pre-opening preparations, frontline staff coordination and daily exhibition operations.

The role involves creating training materials, SOPs, onboarding staff, monitoring visitor flow, and delivering a positive visitor experience, with rotating shifts including weekends and public holidays.