Operations Executive - Exhibition & Visitor Experience

ANTARES MANAGEMENT SERVICES PTE. LTD.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

ANTARES MANAGEMENT SERVICES PTE. LTD. is seeking an organized, service-oriented Operations Executive to support an upcoming large-scale themed exhibition in Singapore. You will assist with pre-opening preparations, frontline staff coordination and daily exhibition operations.

The role involves creating training materials, SOPs, onboarding staff, monitoring visitor flow, and delivering a positive visitor experience, with rotating shifts including weekends and public holidays.

Qualifications

• At least one year of experience in customer service, administration, events, hospitality or a related area.
• Organised, service-oriented and attentive to detail.
• Good written and verbal communication skills.
• Proficient in Microsoft Word, Excel and PowerPoint.
• Able to prepare simple training materials, presentations and operational documents.
• Comfortable working in a fast-paced, visitor-facing environment.
• Willing to work rotating shifts, weekends and public holidays.
• Interest in arts, animation or themed exhibitions.

Responsibilities

• Support pre-opening preparations and daily exhibition operations.
• Prepare and update SOPs, training materials, briefing slides and operational checklists.
• Coordinate frontline staff onboarding, training schedules, attendance and deployment.
• Assist with staff briefings, rehearsals and site familiarisation.
• Monitor visitor flow, queues and admission procedures.
• Attend to visitor enquiries and feedback, and escalate where needed.

Skills

Customer service

Administration

Attention to detail

Communication skills

Organised

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Full-Time Contract | October 2026 to July 2027

Job Overview

Our client is seeking an organised and service-oriented Operations Executive to support an upcoming large-scale themed exhibition in Singapore.

You will be involved in pre-opening preparations, frontline staff training, administrative coordination and daily exhibition operations. Working closely with the Operations Manager and relevant stakeholders, you will help ensure smooth operations and a positive visitor experience throughout the exhibition.

Responsibilities

• Support pre-opening preparations and daily exhibition operations.
• Prepare and update SOPs, training materials, briefing slides and operational checklists.
• Coordinate frontline staff onboarding, training schedules, attendance and deployment.
• Assist with staff briefings, rehearsals and site familiarisation.
• Monitor visitor flow, queues and admission procedures.
• Attend to visitor enquiries and feedback, and escalat...Escale... Wait, correct it.
• Attend to visitor enquiries and feedback, and escalat... Actually let's correct:
• Attend to visitor enquiries and feedback, and escalat... Stop.

Requirements

• At least one year of experience in customer service, administration, events, hospitality, attractions or a related area.
• Organised, service-oriented and attentive to detail.
• Good written and verbal communication skills.
• Proficient in Microsoft Word, Excel and PowerPoint.
• Able to prepare simple training materials, presentations and operational documents.
• Comfortable working in a fast-paced, visitor-facing environment.
• Willing to work rotating shifts, weekends and public holidays.
• Interest in arts, animation or themed exhibitions.