Temporary Support Staff

National University of Singapore; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

The National University of Singapore seeks an administrative coordinator to manage day-to-day PitStop operations, greet students, and route inquiries to appropriate staff. This role supports Student Wellness through outreach and program preparation.

You will assist with publicity and communications, maintain an orderly, welcoming space, and handle multiple tasks with professionalism and care.

Qualifications

• Diploma or Degree in any discipline, preferably related to social work, psychology, counselling or communications.
• Experience in administrative, student services or outreach roles is advantageous.
• Strong interpersonal skills with a warm, approachable disposition when engaging students in distress.
• Ability to follow established protocols and referral pathways, including email response templates.
• Good organisational skills to manage logistics and multiple work streams concurrently.

Responsibilities

• Manage day-to-day PitStop operations, including opening/closing duties and ensuring stock and a welcoming environment.
• Serve as first point of contact for students walking in to PitStop and refer to appropriate staff as needed.
• Support the Student Wellness team in programmes, roadshows, and outreach initiatives.
• Assist with monitoring and triaging the Student Wellness shared mailbox, replying to routine enquiries.
• Provide general administrative support: collating information, taking notes, and preparing documents/presentations.
• Coordinate and prepare publicity materials for Student Wellness programmes and initiatives.

Skills

Interpersonal skills

Administrative support

Customer service

Education

Diploma or Degree in any discipline

Job description

Company description

The National University of Singapore is the national research university of Singapore. Founded in 1905 as the Straits Settlements and the Federated Malay States Government Medical School, NUS is the oldest higher education institution in Singapore

Job description

• Manage the day-to-day operations of PitStop, including opening and closing duties, ensuring that supplies and resources are adequately stocked, and maintaining a welcoming and well-organised environment. Serve as the first point of contact for student who walk in to PitStop, providing warm reception and referring students who require support to the appropriate staff member in a timely and sensitive manner.
• Support the Student Wellness team in preparing for programmes and outreach initiatives. This may include manning roadshows and booths, engaging students and promoting awareness of Student Wellness support and resources across the NUS community.
• Assist with monitoring and triaging the Student Wellness shared mailbox, responding to routine enquiries and escalating non-routine or sensitive communications to the appropriate staff member promptly.
• Provide general administrative support to the section including collating information and data, taking notes at meetings, preparing documentations and presentations.
• Provide support in the coordination and preparation of basic publicity and communications materials for Student Wellness programmes and initiatives.

Qualifications

• A Diploma or Degree in any discipline, preferably in Social Work, Psychology, Counselling, Communications, or a related field.
• Prior experience in an administrative, student services, or community outreach role would be an advantage.
• Strong interpersonal skills and a warm, approachable disposition, particularly when engage in with students who may be in distress.
• Ability to follow established protocols and standard operating procedures, including referral pathways and email response templates.
• Good organisational skills with the ability to manage logistics, supplies, and administrative tasks efficiently.
• Comfortable working in a dynamic environment and supporting multiple work streams concurrently.