Temporary Senior Executive, Contact Centre Ops & Planning

Public Service Division; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

Public Service Division in Singapore seeks an admin-oriented professional to support the Public Sector Transformation initiative within ServiceSG. The role emphasizes project support, editorial duties, and procurement coordination for tenders, with emphasis on data handling and dashboard testing.

You will assist BPs and ADs, maintain asset registers, and contribute to timely delivery in a fast-paced public service environment, serving Singaporeans with dedication.

Qualifications

• Proficient in MS Office software.
• Strong sense of initiative and a positive attitude.
• Ability to work independently and in a team.
• Effective verbal and written communication, as well as good interpersonal and organising skills
• Attentiveness to details and nuances
• Ability to meet tight deadlines and is comfortable with working in a fast-paced environment
• Willingness to learn and the ability to adapt quickly to changing and challenging situations

Responsibilities

• Assist BPs and ADs for projects, including testing of upcoming Dashboard and reporting and billing verification projects.
• Editorial support on ppt and documents and coordination with procurement for upcoming CC2 tender preparation.
• Support team in IVR testing and comparison with documents.
• Assist to support extract of information for Annual Ops audit exercise.
• Assist BP to provide raw data to agencies.
• Maintain the asset register for laptops loaned to contact centre vendor

Skills

MS Office

Initiative

Independent worker

Verbal and written communication

Attention to detail

Meet deadlines

Team oriented

Job description

Public Service Division in Singapore seeks an admin-oriented professional to support the Public Sector Transformation initiative within ServiceSG. The role emphasizes project support, editorial duties, and procurement coordination for tenders, with emphasis on data handling and dashboard testing.

You will assist BPs and ADs, maintain asset registers, and contribute to timely delivery in a fast-paced public service environment, serving Singaporeans with dedication.