Temporary IT Helpdesk

Stafflink Services Pte Ltd; Singapore; On-site; SGD 28,000 - 40,000; Full time

Job summary

Stafflink Services Pte Ltd is seeking an IT Applications Support professional in Singapore to provide 1st/2nd line maintenance for printers, servers, desktops and in-house apps in a hospitality setting. The role focuses on uptime, prompt helpdesk support, and documentation.

Applicants should have a Higher Nitec or Diploma in CS/IT, 2 years of desktop support experience, and familiarity with ITSM/ServiceNow, Windows Server, Google Apps, MDM, ChromeOS, SQL databases and basic web tech

Qualifications

• Higher Nitec or Diploma in Computer Science/IT-related disciplines.

Responsibilities

• Provide 1st and/or 2nd level maintenance support to printers, local servers, desktop support, Android devices, and in-house operation programs.
• System accounts administration, computer/Android mobile setup & configuration.
• Additional duties as assigned.
• Ensure operational uptime/excellence, optimization and integrity of IT systems and network infrastructure.
• Provide prompt helpdesk and technical support, training and systems/software documentation.
• Liaise with frontline colleagues, customers, end users, management, external consultants and vendors to define user systems requirements and provide functional specifications.
• Support team to roll-out application enhancements in mobile/PC environments and ensure QA/testing before production go-live.

Education

Higher Nitec/Diploma in Computer Science/IT related disciplines

Tools

ServiceNow

Windows Server

Google Apps

Mobile Device Management

ChromeOS

SQL database

JavaScript

HTML

ASP.Net

XML

Job description

Leading AV Solutions Provider!

1-3yrs in IT Applications Support in Hotels/Hospitality preferred!

Proficient in ITSM/ServiceNow

S$25 per hr!/Must commit 09-13 Nov / 30 Nov-04 Dec 2026

Our client is a leading AV Solutions provider

Responsibilities:

• Provide 1st and/or 2nd level maintenance support to Printers, Local Servers, Desktop support, Android Mobile Phones & in-house operation program.

• System accounts administration, computer/Android mobile setup & configuration.

• Additional duties as assigned

• Ensure the operational uptime/excellence, optimization and integrity of the IT systems and network infrastructure

• Provide prompt helpdesk and technical support, training and systems/software documentation

• Liaise with frontline colleagues, customers, end user, management, external consultants and vendors to define user systems requirements and provide functional specifications to these external and/or internal parties

• Support team to roll-out application enhancements in mobile/PC environments and ensuring key stages of Quality Assurance / Testing are performed prior to production go-live.

Requirements:

• Higher Nitec/Diploma in Computer Science/IT related disciplines

• 2 years applications/desktop support experience is required

• Familiar with ITSM and ServiceNow

• Product knowledge of Windows server and Network, Google Apps, Mobile Device Management, ChromeOS, SQL database & reporting and web-based systems programming experience (Javascript, HTML, ASP.Net, XML) will be an added advantage.

• Good communication & analytical skills; team player who is able to work independently

Other Information

• Mon-Fri, 8am to 5pm

• Up to S$25 per hour!

• Location – Town

• Duration: 09 Nov - 13 Nov / 30 Nov – 04 Dec