Temporary Executive/Senior Executive (Admissions), MSc Programmes Office

National University of Singapore; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

National University of Singapore is seeking an Admissions Administrator for the School of Business, Dean's Office (BIZ) at Kent Ridge Campus. You will support admissions processing, review materials, and help coordinate interviews to ensure a smooth applicant experience.

The role requires strong communication, organisational skills, and a proactive approach to improving service quality in a diverse environment. A Bachelor's degree and relevant experience are preferred.

Qualifications

• Bachelor's degree in any discipline from a reputable university.
• At least two years of relevant work experience, preferably in admissions or programme administration.
• Excellent written and verbal communication skills.
• Strong organisational skills with high attention to detail in managing MSc admissions.
• Proactive in streamlining admissions processes and improving service quality.
• Self-motivated and able to work independently while collaborating in a team.
• Solid customer service orientation and ability to work in multicultural environments.
• Able to prioritise tasks and perform well under pressure.

Responsibilities

• Assist with admissions administration and processes, including reviewing materials and reports.
• Support applicant correspondence throughout the admissions lifecycle.
• Conduct admissions interviews for incoming students.
• Ensure compliance with university admissions policies and service standards.
• Deliver a superior level of customer service and programme satisfaction.
• Perform other duties as assigned by the Head of Admissions.

Skills

Communication skills

Organisational skills

Autonomy / self-motivation

Customer service orientation

Multicultural teamwork

Prioritisation

Attention to detail

Proficiency in Microsoft Office

Education

Bachelor's degree from a reputable University in any discipline

Tools

Microsoft Office

Job description

Company description

The National University of Singapore is the national research university of Singapore. Founded in 1905 as the Straits Settlements and the Federated Malay States Government Medical School, NUS is the oldest higher education institution in Singapore

About NUS Business School

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world's leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

1. Assist with admissions administration and processes, including reviewing of application materials, organizing interviews, preparing reports and admissions materials for management review.
2. Support applicant correspondence throughout the admissions lifecycle, ensuring communications are timely, accurate and aligned with University policies.
3. Assist with conducting admissions interviews for incoming students.
4. Ensure compliance with University admissions policies, procedures and service standards.
5. Deliver a superior level of customer service and programme satisfaction to internal and external stakeholders.
6. Other duties as assigned by the Head of Admissions.

Qualifications

• Bachelor's degree from a reputable University in any discipline.
• At least two years of relevant work experience, preferably in admissions, programme administration or related field.
• Excellent written and verbal communication skills.
• Strong organisational and administrative skills, with high attention to details in tracking and managing admissions for MSc programmes.
• Proactive in seeking continuous improvement initiatives to streamline admissions processes, improve service quality and enhance operational efficiency.
• Self-motivated and able to work independently with a high degree of autonomy, while collaborating effectively as part of a team.
• Strong customer service orientation and the ability to work effectively in multicultural environments.
• Able to prioritise tasks, manage multiple responsibilities and perform well under pressure.
• Proficient in Microsoft Office applications and comfortable using online systems and digital tools.

(Appointment job grade will commensurate with the selected candidate's experience)

More Information

Location: Kent Ridge Campus

Organization: School of Business

Department : Dean's Office (BIZ)

Employee Referral Eligible: No

Job requisition ID : 34085