Temp Staff

Institute of Mental Health; Singapore; On-site; SGD 28,000 - 42,000; Part time

Job summary

Institute of Mental Health in Singapore is seeking a Temp Business Office Assistant to support the Business Office operations, focusing on MediSave and Insurance claims processing and general administrative tasks. The role provides essential back‑office support to ensure smooth daily operations.

You will assist with billing, claims follow‑up, reconciliation, and handling straightforward patient inquiries under supervision.

Qualifications

• GCE ‘N’/’O’ Level or Diploma holder.
• Accounting background or working experience is a plus.
• Proficient in Microsoft Office applications.

Responsibilities

• Provide support with MediSave and Insurance claims processing and follow up on pending forms.
• Assist with creation of bill payors in the billing system and link them to patient invoices.
• Follow up on reconciliation of claims-related accounting entries and rectify issues.
• Handle routine claim errors and assist with clerical tasks as needed.
• Assist with general administrative duties (e.g., filing) as directed by supervisor.
• On a coverage basis, respond to straightforward enquiries from patients or stakeholders.

Skills

Service orientation

Communication skills

Education

Diploma or equivalent

Tools

Microsoft Office

Job description

Institution: Institute of Mental Health
Family Group: Ancillary
Position: Temp Business Office Assistant
Department: Business Office

Job Description

Temp Business Office Assistant plays a crucial role as you will be providing support to ensure the smooth operations at the Business Office. This includes MediSave and Insurance claims related tasks. You will also be providing general administrative support to the Business Office team.

Job Responsibilities

• To provide support with claims (MediSave/Insurance) related matters by following-up on pending Medical Claims Authorisation Forms (MCAF)
• To provide support with creation of bill payors in billing system, and assigning them to the patient’s medical invoices
• To follow up reconciliation of claims-related accounting entries and assist with rectification of any issues that surface in the process
• To follow up on routine claim errors
• To provide support on other administrative matters (e.g. filing) as assigned by supervisor
• On a coverage basis, to assist with straightforward enquiries from patients or other stakeholders

Requirements

Competency

• Service-oriented, confident and have a passion for helping others
• Good communication and interpersonal skills

Educational And Professional Requirements

• GCE ‘N’/’O’ Level or Diploma holder
• Candidates with accounting background / working experience will be preferred
• Proficient in Microsoft Office applications