12 Months Contract Business Office Assistant ( CENTRAL )

Recruit Express Pte Ltd; Singapore; Vor Ort; SGD 31.000 - 40.000; Vollzeit

Zusammenfassung

Recruit Express Pte Ltd in Singapore seeks a Hospital Admissions Clerk to manage patient admission, registration, and billing, while advising on Medisave/Medishield payments and insurer communications. The role emphasizes clear communication, teamwork, and attention to detail in a hospital setting.

The position requires a 5-day work week with early morning shifts and a proactive, independent work style. Prior experience with patient payment processes is preferred.

Qualifikationen

• Strong communication and interpersonal abilities.
• Ability to explain charges and payment options clearly.
• Proactive attitude with initiative and reliability.
• Detail-oriented with accuracy in handling patient data.

Aufgaben

• Assist patient admission and registration at counters or mobile counter.
• Provide financial counselling on hospital charges and payment arrangements.
• Process billing and cashiering at discharge and collect payments.
• Request LOGs from insurers and follow up as needed.
• Handle BO-related queries via email or phone.

Kenntnisse

Communication skills

Interpersonal skills

Attention to detail

Independent work

Teamwork

Ausbildung

GCE A Level / ITE / Diploma

Jobbeschreibung

Working hours : 5 day work week; 42 hours per week

Mon to Fri : 630AM to 330PM/4PM OR 10AM/11AM to 8PM

Sat : 630AM to 3PM

Job Scope

• Perform patient’s admission and registration via physical counter or mobile counter
• Perform financial counselling – explain hospital agreement, estimated charges, advise on Medisave/Medishield/private shield payment arrangements, collect deposits
• Perform billing and cashiering - process bill upon discharge, present bill for payment collection (call the dr)
• To request for Letter of Guarantee (LOG) from insurers, follow up for LOGs
• Reply to BO related queries via email or calls

Requirements

• Min GCE ‘A’ Level / ITE / Diploma with 1 year of experience.
• Preferably with basic understanding of patient payment processes, including Medisave, Medishield.
• Strong communication and interpersonal skills.
• Possess initiative and able to work independently as well as in a team.
• Keen eye for details coupled with the ability to think and react quickly