Senior Patient Service Associate, Business Office (Billing & Claims)

Sengkang General Hospital Pte. Ltd.; Singapore; On-site; SGD 32,000 - 46,000; Full time

Job summary

Sengkang General Hospital Pte. Ltd. is seeking a Billing Support role to ensure timely processing of patient bills and claims.

You will review documents for completeness, check bill accuracies, and handle patient enquiries about bills, claims, and payments. The position also provides administrative support to the department and involves participating in Quality Improvement projects and End User System testing.

Qualifications

• Diploma, preferably with 1-2 years’ of relevant experience.
• Good team player with strong interpersonal and communication skills.
• Highly motivated, independent and adaptable to change.
• Customer-oriented and meticulous with a flair for numbers.

Responsibilities

• Timeliness in processing of patient bills and claims.
• Check bill accuracies and review completeness of patient documents for medical claims.
• Handle patient enquiries relating to bills, claims and payments.
• Provide administrative support to the department.
• Be involved in Quality Improvement projects and End User System testing.

Skills

Interpersonal skills

Communication skills

Education

Diploma

Job description

Job Description

You are responsible for timeliness in processing of patient bills and claims, checking for bill accuracies and review completeness of patient documents for medical claims. In the course of your work, you will handle patient enquiries relating to bills, claims and payments. You will also provide administrative support to the department, be involved in Quality Improvement projects and End User System testing.

Requirements

• Diploma, preferably with 1-2 years’ of relevant experience
• Good team player with strong interpersonal and communication skills
• Highly motivated, independent and adaptable to change
• Customer-oriented and meticulous with a flair for numbers