Temp Staff

NHG Health; Singapore; On-site; SGD 20,000 - 31,000; Full time

Job summary

NHG Health is seeking a Temp Business Office Assistant to support the Business Office operations in Singapore. The role focuses on MediSave and Insurance claims processing, and providing general administrative assistance to the team.

You will assist with claims ad-hoc tasks, billing setup for patients, and routine administrative duties under supervision. This position requires a service-oriented mindset and good communication skills in a fast-paced healthcare environment.

Qualifications

• GCE ’N’/’O’ Level or Diploma holder.
• Candidates with accounting background/experience preferred.
• Proficient in Microsoft Office applications.

Responsibilities

• Support MediSave and Insurance claim processes by following up on pending forms.
• Create bill payors in billing system and attach them to patient invoices.
• Follow up reconciliation of claims-related accounting entries and rectify issues.
• Handle routine claim errors and assist with process improvements.
• Provide general administrative support (e.g., filing) as assigned by supervisor.
• Assist with straightforward inquiries from patients or stakeholders on a coverage basis.

Skills

Service-oriented

Communication skills

Interpersonal skills

Education

GCE N/O Level or Diploma

Tools

Microsoft Office

Job description

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Position: Temp Business Office Assistant

Department: Business Office

Job Description:

Temp Business Office Assistant plays a crucial role as you will be providing support to ensure the smooth operations at the Business Office. This includes MediSave and Insurance claims related tasks. You will also be providing general administrative support to the Business Office team.

Job Responsibilities:

• To provide support with claims (MediSave/Insurance) related matters by following-up on pending Medical Claims Authorisation Forms (MCAF)
• To provide support with creation of bill payors in billing system, and assigning them to the patient’s medical invoices
• To follow up reconciliation of claims-related accounting entries and assist with rectification of any issues that surface in the process
• To follow up on routine claim errors
• To provide support on other administrative matters (e.g. filing) as assigned by supervisor
• On a coverage basis, to assist with straightforward enquiries from patients or other stakeholders

Requirements:

Competency:

• Service-oriented, confident and have a passion for helping others
• Good communication and interpersonal skills

Educational and Professional Requirements:

• GCE ‘N’/’O’ Level or Diploma holder
• Candidates with accounting background / working experience will be preferred
• Proficient in Microsoft Office applications