TEMP CALL CENTRE ASSISTANT | CENTRAL - #HJZ

Recruit Express Pte Ltd; Singapore; On-site; SGD 24,000 - 30,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore is hiring a temporary Call Centre Assistant to support customer service and administrative tasks in a busy central office.

You will handle incoming calls, book appointments, and manage confirmations, rescheduling, and cancellations while ensuring accurate records. Strong communication and willingness to learn are important; prior customer service experience is a plus.

Qualifications

• Customer service and administrative support experience preferred.
• Data entry and record-keeping responsibilities.
• Strong communication and problem-solving abilities.

Responsibilities

• Handle incoming calls and attend to customers’ enquiries professionally.
• Assist with appointment bookings, confirmations, rescheduling and cancellations.
• Address customer feedback and complaints, escalating complex cases when necessary.
• Perform data entry and maintain accurate records of customer interactions.
• Liaise with relevant departments to ensure timely follow-up and resolution of enquiries.

Skills

Customer service

Data entry

Administrative support

Education

N/O Level or Nitec qualification

Job description

Recruit Express will never request for your Singpass details in our recruitment process. Please contact us at 6732 6006 or email to [e-mail] if you are unsure if it is a scam.

TEMP CALL CENTRE ASSISTANT | CENTRAL - #HJZ

Looking for a customer service role to fill in this empty holiday season? Join our team as a Call Centre Assistant and gain valuable experience in customer service and administrative support!

Handle incoming calls and attend to customers’ enquiries professionally.

Assist with appointment bookings, confirmations, rescheduling and cancellations.

Address customer feedback and complaints, escalating complex cases when necessary.

Perform data entry and maintain accurate records of customer interactions.

Liaise with relevant departments to ensure timely follow-up and resolution of enquiries.

? Requirements

Minimum N/O Level or Nitec qualification.

Customer service experience is an advantage.

Responsible, service-oriented and willing to learn.

We regret to inform that only suitable candidates will be shortlisted for an interview.