Customer Care Specialist - Call Centre (Temporary)

Recruit Express Pte Ltd; Singapore; On-site; SGD 24,000 - 30,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore is hiring a temporary Call Centre Assistant to support customer service and administrative tasks in a busy central office.

You will handle incoming calls, book appointments, and manage confirmations, rescheduling, and cancellations while ensuring accurate records. Strong communication and willingness to learn are important; prior customer service experience is a plus.

Qualifications

• Customer service and administrative support experience preferred.
• Data entry and record-keeping responsibilities.
• Strong communication and problem-solving abilities.

Responsibilities

• Handle incoming calls and attend to customers’ enquiries professionally.
• Assist with appointment bookings, confirmations, rescheduling and cancellations.
• Address customer feedback and complaints, escalating complex cases when necessary.
• Perform data entry and maintain accurate records of customer interactions.
• Liaise with relevant departments to ensure timely follow-up and resolution of enquiries.

Skills

Customer service

Data entry

Administrative support

Education

N/O Level or Nitec qualification

Job description

Recruit Express Pte Ltd in Singapore is hiring a temporary Call Centre Assistant to support customer service and administrative tasks in a busy central office.

You will handle incoming calls, book appointments, and manage confirmations, rescheduling, and cancellations while ensuring accurate records. Strong communication and willingness to learn are important; prior customer service experience is a plus.