Telco Renewal & Sales Admin Specialist

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 25,000 - 30,000; Full time

Job summary

THE SUPREME HR ADVISORY PTE. LTD. is seeking a Sales Admin Support in Singapore to manage customer communications, renewals, and order processing. You will work closely with the Business Manager and Telco teams to ensure accurate submissions and timely activations.

The role involves handling renewal reminders, quotations, and portal uploads, with a focus on building strong customer relationships and hitting renewal targets.

Qualifications

• 1 year of experience in inside sales or customer service.
• Telecommunications industry experience is a plus.
• Product, system and sales process training will be provided.

Responsibilities

• Contact Telco customers nearing expiry and discuss renewal options.
• Build and maintain strong customer relationships through professional communication.
• Follow up to ensure timely renewal decisions.
• Recommend suitable Telco connectivity plans based on customer needs.
• Coordinate with Business Manager and support teams to ensure smooth order processing.
• Handle customer correspondence via telephone and email and prepare documentation.

Skills

Inside sales

Tele-sales

Customer service

Email communication

Tools

Microsoft Office

CRM systems

Job description

THE SUPREME HR ADVISORY PTE. LTD. is seeking a Sales Admin Support in Singapore to manage customer communications, renewals, and order processing. You will work closely with the Business Manager and Telco teams to ensure accurate submissions and timely activations.

The role involves handling renewal reminders, quotations, and portal uploads, with a focus on building strong customer relationships and hitting renewal targets.