Technical Support Executive (Energy MNC) - 12-Month Contract #HHL

Recruit Express Pte Ltd; Singapore; On-site; SGD 61,000 - 73,000; Full time

Benefits offered by this job

Completion bonus

Job summary

Recruit Express Pte Ltd in Singapore is seeking an IT Support specialist to resolve Level 2 tickets and support laptops, desktops, printers, and mobile devices. You will manage user accounts and SAP roles, coordinate onboarding and offboarding, and maintain IT asset records at our Jurong East site.

The role includes setting up meeting-room AV equipment and supporting IT projects and service improvements. The position offers a competitive salary and a one-month completion bonus, with on-site work

Qualifications

• Min Diploma is required.
• Relevant experience in IT support, desktop support or end-user computing.
• Good troubleshooting skills across hardware, software and connectivity.

Responsibilities

• Resolve Level 2 IT support tickets.
• Support laptops, desktops, printers and mobile devices.
• Manage user accounts, system access and SAP roles.
• Handle IT onboarding and offboarding.
• Maintain IT asset records.
• Set up and troubleshoot meeting-room AV equipment.
• Support IT projects and service improvements.

Skills

IT support

Desktop support

Troubleshooting

User accounts

Customer service

Education

Diploma

Job description

Up to $6,000/month

One-month completion bonus

Jurong East

Responsibilities

• Resolve Level 2 IT support tickets
• Support laptops, desktops, printers and mobile devices
• Manage user accounts, system access and SAP roles
• Handle IT onboarding and offboarding
• Maintain IT asset records
• Set up and troubleshoot meeting-room AV equipment
• Support IT projects and service improvements

Requirements

• Min Diploma
• Relevant experience in IT support, desktop support or end-user computing
• Strong troubleshooting skills across hardware, software and connectivity
• Familiar with user account administration and ticketing systems
• Knowledge of SAP access management and AV support is advantageous
• Good communication and customer-service skills

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