Technical Inside Sales Specialist - Grow in Engineering

Murata Machinery Singapore Pte Ltd; Singapore; On-site; SGD 47,000 - 69,000; Full time

Job summary

Murata Machinery Singapore Pte Ltd is seeking a Specialist, Inside Sales CFA to support the Engineering Sales Team by handling customer enquiries, preparing quotations and coordinating sales activities.

You will manage communications via WhatsApp, phone and email, prepare service and spare parts quotations, and track orders while collaborating with cross-functional teams to ensure timely delivery and accurate records.

Qualifications

• Diploma in Mechanical, Electrical or Mechatronics or related engineering field.
• 1–3 years of relevant work experience.
• Interest in developing a long-term career in technical sales or engineering sales.
• Proficient in Microsoft Office applications (Excel, Word, Outlook).
• Prior experience in preparing quotations and coordinating service schedules is preferred.
• Organised, detail-oriented and able to manage multiple quotations and follow-up activities.

Responsibilities

• Manage customer enquiries via WhatsApp, telephone and email and coordinate with internal teams to clarify requirements.
• Prepare and issue accurate service, technical and spare parts quotations including pricing and lead times.
• Monitor and follow up on Purchase Orders, quotations, and order fulfilment activities.
• Coordinate with Sales Engineering, Field Service and Internal Sales Coordination Teams to ensure smooth service delivery.
• Monitor spare parts availability and delivery schedules to support customer and urgent machine recovery requirements.
• Follow up on service reports, delivery order acknowledgements and other sales documentation.
• Maintain accurate records of enquiries, quotations, orders and delivery schedules.
• Provide ad-hoc administrative and operational support to the Senior Sales Coordinator as required.

Skills

Quotation preparation

Customer enquiry management

Administrative coordination

Microsoft Office

Communication skills

Independent and team player

Education

Diploma in Mechanical/Electrical/Mechatronics

Tools

Microsoft Office Suite

Job description

Murata Machinery Singapore Pte Ltd is seeking a Specialist, Inside Sales CFA to support the Engineering Sales Team by handling customer enquiries, preparing quotations and coordinating sales activities.

You will manage communications via WhatsApp, phone and email, prepare service and spare parts quotations, and track orders while collaborating with cross-functional teams to ensure timely delivery and accurate records.