Tech Support & Admin Coordinator (On-site, Tuas)

GAN TECK KAR INVESTMENTS PTE LTD; Singapore; On-site; SGD 28,000 - 45,000; Full time

Benefits offered by this job

Free staff meals

In-house gym facility

Job summary

GAN TECK KAR INVESTMENTS PTE LTD is seeking an administrative support professional to manage scheduling, invoicing, and customer service related to coffee equipment and servicing contracts. You will work closely with head technician, Barista, and sales teams to ensure smooth operations and timely service.

The role requires 1–3 years in admin support, familiarity with F&B equipment, strong organizational skills, and proficiency in MS Office.

Qualifications

• High school diploma or equivalent; associate degree in Business Administration, Hospitality Management, or related field is a plus.
• 1–3 years of experience in administrative support, ideally in food service or hospitality with F&B equipment knowledge.
• Basic understanding of IT systems and software; proficiency in Microsoft Office Suite.
• Strong organizational and time-management abilities with attention to detail and accuracy.
• Excellent written and verbal communication skills for internal and external stakeholders.

Responsibilities

• Schedule maintenance and repair appointments; coordinate with head technician and Barista on schedule.
• Coordinate with service providers and customers to ensure timely service.
• Track and manage repair requests and service calls.
• Collaborate with sales team on equipment installation and coffee tasting schedule.
• Respond to inquiries and complaints related to coffee equipment.
• Handle invoicing and billing for repair services and parts; provide quotations for orders.
• Manage contracts with service providers and suppliers; coordinate with departments as needed.
• Maintain detailed records of service requests, repairs, maintenance, and asset usage.
• Develop and maintain strong relationships with customers and clients; support sales and client requests.

Skills

Time management

Organizational skills

Communication skills

Problem solving

MS Office proficiency

Team collaboration

Education

High school diploma

Associate degree in Business/Administration

Tools

MS Office

Project management software

Job description

GAN TECK KAR INVESTMENTS PTE LTD is seeking an administrative support professional to manage scheduling, invoicing, and customer service related to coffee equipment and servicing contracts. You will work closely with head technician, Barista, and sales teams to ensure smooth operations and timely service.

The role requires 1–3 years in admin support, familiarity with F&B equipment, strong organizational skills, and proficiency in MS Office.