Service Admin Assistant at Kumpulan Development (S) Pte Ltd

Kumpulan Development (S) Pte Ltd; Singapore; On-site; SGD 28,000 - 42,000; Full time

Benefits offered by this job

5-day work week (Mon–Fri)

Company shuttle bus (Bedok MRT)

Lunch provided daily

Friendly and supportive team

Stable company with long-term career增长

Job summary

Kumpulan is seeking a proactive and organized Service Admin Assistant to manage daily scheduling and coordination of service activities for our Water Dispensers and Coffee Machines division. You will act as the main liaison between customers, the sales team, and technical service personnel to ensure efficient service delivery and high-quality customer support.

This is a full-time, on-site role in Singapore with a 5-day work week, shuttle bus, and daily lunch provided.

Qualifications

• Minimum 1 year of experience in service coordination, administration, or operations support.
• Proficient in Microsoft Office and ERP systems.
• Strong organizational, communication, and multitasking skills.
• Able to work independently and manage multiple priorities effectively.

Responsibilities

• Schedule and coordinate technicians for repairs, servicing, installations, and removals.
• Liaise between customers, sales team, and technical team to ensure smooth service operations.
• Communicate with customers regarding service appointments and job updates.
• Prepare and maintain service-related documentation and job records.
• Submit, update, and close service jobs accurately in the ERP system.
• Prepare monthly reports for principals and management.
• Follow up on outstanding service requests and job completion.
• Perform other ad hoc duties assigned by the Manager.

Skills

Communication skills

Organizational skills

Multitasking

Independent work

Tools

ERP systems

Microsoft Office

Job description

This Full time on site position offers great opportunities for career growth.

Job Summary

We are seeking aproactive and organized Service Admin Assistant to manage the daily scheduling and coordination of service activities for our Water Dispensers and Coffee Machines division. This role serves as the key liaison between customers, the sales team, and technical service personnel to ensure efficient service delivery and excellent customer support.

Why Join Us

• 5-day work week (Mon–Fri)
• Company shuttle bus (Bedok MRT)
• Lunch provided daily
• Friendly and supportive team
• Stable company with long‑term career growth

Responsibilities

• Schedule and coordinate technicians for repairs, servicing, installations, and removals.
• Liaise between customers, sales team, and technical team to ensure smooth service operations.
• Communicate with customers regarding service appointments and job updates.
• Prepare and maintain service-related documentation and job records.
• Submit, update, and close service jobs accurately in the ERP system.
• Prepare monthly reports for principals and management.
• Follow up on outstanding service requests and job completion.
• Perform other ad hoc duties assigned by the Manager.

Requirements

• Minimum 1 year of experience in service coordination, administration, or operations support.
• Proficient in Microsoft Office and ERP systems.
• Strong organizational, communication, and multitasking skills.
• Able to work independently and manage multiple priorities effectively.

Kumpulan is a well‑established Singapore company providing comprehensive office, pantry, and business supply solutions. Founded in 1986, we support MNCs, SMEs, institutions, and F& B businesses through a reliable one‑stop supply model backed by our own warehouse operations, delivery fleet, and digital e‑commerce platform. With a strong focus on service excellence, operational efficiency, and long‑term partnerships, Kumpulan continues to grow by investing in people, technology, and process improvements.