TCM Clinic Assistant / Clinic Operations Assistant

ONE ORIENTAL TCM PTE. LTD.; Singapore; On-site; SGD 50,000 - 100,000; Full time

Job summary

ONE ORIENTAL TCM PTE. LTD.

in Singapore is seeking a responsible and motivated Clinic Assistant to support the daily operations of a newly established TCM clinic, focusing on front-desk duties, patient registration, appointments and friendly customer service. You will maintain patient records and administrative documentation, assist practitioners with non-clinical tasks, coordinate payments and clinic matters, help with inventory and facilities, and support marketing, customer service and

Qualifications

• Diploma or equivalent qualification preferred.
• Relevant experience in TCM, healthcare, clinic administration or customer service will be an advantage.
• Good communication and interpersonal skills.
• Responsible, organised and customer-oriented.
• Able to work independently and as part of a team.
• Candidates with relevant healthcare or TCM clinic experience are preferred.

Responsibilities

• Assist with the daily operations and administration of the clinic.
• Handle patient registration, appointments and enquiries.
• Provide good customer service and assist patients with general clinic procedures.
• Maintain patient records and administrative documentation.
• Assist the TCM practitioners with non-clinical tasks.
• Coordinate appointments, payments and general clinic matters.
• Assist with inventory, supplies and clinic facilities.
• Support marketing, customer service and business development activities.
• Ensure the clinic is maintained in a professional and welcoming environment.
• Perform other administrative and operational duties as required.

Skills

Communication skills

Organized

Teamwork

Customer service

Education

Diploma or equivalent qualification

Job description

We are looking for a responsible and motivated TCM Clinic Assistant to support the daily operations of a newly established TCM clinic in Singapore.

Key Responsibilities:

• Assist with the daily operations and administration of the clinic
• Handle patient registration, appointments and enquiries
• Provide good customer service and assist patients with general clinic procedures
• Maintain patient records and administrative documentation
• Assist the TCM practitioners with non-clinical tasks
• Coordinate appointments, payments and general clinic matters
• Assist with inventory, supplies and clinic facilities
• Support marketing, customer service and business development activities
• Ensure the clinic is maintained in a professional and welcoming environment
• Perform other administrative and operational duties as required

Requirements:

• Diploma or equivalent qualification preferred
• Relevant experience in TCM, healthcare, clinic administration or customer service will be an advantage
• Good communication and interpersonal skills
• Responsible, organised and customer-oriented
• Able to work independently and as part of a team
• Candidates with relevant healthcare or TCM clinic experience are preferred

Salary: S$4,500 – S$9000 per month

Employment Type: Full-time