TCM MANAGER

WELLNESS UNICORN PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

WELLNESS UNICORN PTE. LTD. is seeking a Clinic Operations Manager in Singapore to oversee the daily operations of the TCM clinic and ensure smooth service delivery.

You will lead clinic staff, coordinate schedules, manage budgets and inventory, and promote health screening packages and wellness programmes. A Diploma or Bachelor's in Business, Healthcare Administration, or related field and at least 3 years' experience in clinic, healthcare, retail or hospitality management are required.

Qualifications

• Diploma or Bachelor's in Business, Healthcare Administration, or related field.
• At least 3 years in clinic, healthcare, retail or hospitality management.
• Experience in a TCM or healthcare environment preferred.

Responsibilities

• Oversee the daily operations of the TCM clinic.
• Manage clinic staff, including receptionists, osteopath therapists, physician and support personnel.
• Coordinate schedules for TCM physicians and treatment rooms.
• Ensure compliance with healthcare regulations, clinic policies, and hygiene standards.
• Monitor inventory of herbs, medical supplies, and equipment, and coordinate procurement.
• Prepare operational, sales, and performance reports.
• Handle budgeting, cost control, and revenue tracking.
• Resolve customer feedback and service issues to maintain high patient satisfaction.
• Develop and implement standard operating procedures (SOPs) to improve efficiency.
• Promote TCM services, health screening packages, and wellness programmes.
• Develop partnerships with corporate clients, identify opportunities to increase clinic revenue and support marketing campaigns.
• Ensure compliance with local healthcare regulations and licensing requirements.

Skills

Staff management

Budgeting

Regulatory compliance

Education

Bachelor's degree in Healthcare Administration

Job description

Responsibilities and requirements :

• Oversee the daily operations of the TCM clinic
• Manage clinic staff, including receptionists, osteopath therapists, physician and support personnel.
• Coordinate schedules for TCM physicians and treatment rooms.
• Ensure compliance with healthcare regulations, clinic policies, and hygiene standards.
• Monitor inventory of herbs, medical supplies, and equipment, and coordinate procurement.
• Prepare operational, sales, and performance reports.
• Handle budgeting, cost control, and revenue tracking.
• Resolve customer feedback and service issues to maintain high patient satisfaction.
• Develop and implement standard operating procedures (SOPs) to improve efficiency.
• Promote TCM services, health screening packages, and wellness programmes.
• Develop partnerships with corporate clients, identify opportunities to increase clinic revenue and support marketing campaigns.
• Ensure compliance with local healthcare regulations and licensing requirements.
• Diploma or Bachelor's degree in Business, Healthcare Administration, or a related field.
• 3 years of experience in clinic, healthcare, retails or hospitality management.
• Experience in a TCM or healthcare environment is often preferred.