TCM Clinic Assistant (Entry Level Welcome)

CHIME TCM CLINIC PTE. LTD.; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

CHIME TCM Clinic in Singapore is seeking a reliable, hands-on Clinic Assistant to support daily operations, patient service, and light administrative duties.

This entry-level role does not require prior TCM or healthcare experience. You will perform hands-on tasks such as medication packing, housekeeping and clinic upkeep, with no sales targets or commissions.

We value punctuality, reliability and a collaborative mindset to thrive in a busy clinic environment.

Qualifications

• No prior TCM clinic or healthcare experience required.
• Entry-level applicants welcome.
• Ability to communicate clearly with patients and team members.

Responsibilities

• Assist with patient registration, appointments and billing.
• Provide hands-on operational support including medication packing and housekeeping.
• Support clinic opening and closing procedures and maintain clean, organised spaces.

Skills

Patient service

Communication

Team collaboration

Job description

CHIME TCM Clinic is looking for a reliable and hands-on TCM Clinic Assistant to support the day-to-day operations of our clinic.

No prior TCM clinic or healthcare experience is required. Entry-level applicants are welcome.

This is a hands-on clinic role, not a desk-only receptionist position. The role involves patient service, administrative work, medication packing, housekeeping, regular standing and movement around the clinic. There are no sales targets or commission-based selling.

Key Skills & Competencies

Patient Service & Communication

• Communicate clearly, professionally and respectfully with patients
• Provide helpful and patient-oriented service
• Handle patient enquiries and appointments appropriately

Front Desk & Clinic Administration

• Manage patient registration, appointments, payments and billing
• Perform general administrative duties and maintain accurate records
• Support insurance-related administration where applicable
• Organise and prioritise tasks during busy clinic sessions

Clinic Operations

• Follow established clinic procedures and instructions carefully
• Pack and prepare medications according to the TCM physician's instructions and established clinic procedures
• Provide operational assistance to the TCM physician as required
• Restock and organise clinic supplies
• Support clinic opening and closing procedures

  Housekeeping & Workplace Organisation

  • Maintain cleanliness and hygiene of reception, treatment and common areas
  • Perform routine housekeeping duties
  • Keep clinic supplies and work areas clean, organised and properly stored
  • Maintain good hygiene and workplace safety practices

  Teamwork & Reliability

  • Work cooperatively with physicians and other team members
  • Take ownership of assigned responsibilities
  • Be punctual, dependable and willing to support different operational duties when required
  • Learn new procedures and apply instructions accurately

  Requirements

  • Good interpersonal and communication skills
  • Service-oriented and comfortable interacting with patients
  • Responsible, reliable and willing to learn
  • Comfortable performing hands-on duties, including housekeeping
  • Comfortable standing and moving around for extended periods during clinic sessions
  • Able to work efficiently and maintain a pleasant and professional disposition during busy periods
  • Comfortable with rostered evening and/or weekend sessions
  • Able to follow procedures and instructions carefully

  Please note: This is a clinic support role. TCM diagnosis, prescription and treatment are performed by registered TCM practitioners.