Clinic Assistant

GUSHENGTANG TCM PTE. LTD.; Singapore; On-site; SGD 28,000 - 42,000; Full time

Job summary

GUSHENGTANG TCM PTE. LTD. in Singapore is seeking a friendly, customer-focused front-desk assistant to be the first point of contact for patients and support our TCM physicians.

You will greet patients, assist with scheduling and registration, and handle inquiries in English and Mandarin to ensure smooth clinic operations. The role involves supporting physicians during consultations, managing records and payments, tracking herb inventory, and performing routine admin tasks to keep the clinic

Qualifications

• No formal qualification required.
• Strong spoken English and Mandarin for patient communication.
• Basic computer skills including clinic software and MS Office.
• Friendly, responsible, and able to work independently.
• Willing to learn TCM clinic workflows.
• Available to work weekends.

Responsibilities

• Greet patients and assist with appointment scheduling and registration.
• Handle phone and walk-in enquiries in English and Mandarin.
• Support TCM physicians during consultations.
• Manage clinic records and process payments.
• Track inventory and the dispensing of herbs.
• Perform basic administrative and housekeeping duties.
• Keep the clinic clean, calm, and welcoming.

Skills

English & Mandarin proficiency

Customer service

Basic computer skills

Independent worker

Education

No formal qualification required

Tools

Clinic software

Microsoft Office

Job description

You will be the first point of contact for patients and a key support to our TCM physicians. You will handle front-desk work, clinic operations, and day-to-day admin so consultations run smoothly and patients feel welcome.

Key responsibilities

• Greet patients and assist with appointment scheduling and registration
• Handle phone and walk-in enquiries in English and Mandarin
• Support TCM physicians during consultations
• Manage clinic records and process payments
• Track inventory and the dispensing of herbs
• Perform basic administrative and housekeeping duties
• Keep the clinic clean, calm, and welcoming

What we’re looking for

• No formal qualification required
• Strong spoken English and Mandarin for patient communication
• Basic computer skills (clinic software, email, Microsoft Office)
• Friendly, responsible, and able to work independently
• Willing to learn TCM clinic workflows
• Available to work weekends

Prior experience in a healthcare or TCM clinic is an advantage, but not required. Training will be provided.