Systems Management Engineer – Windows & Security Ops

GMP Technologies; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

GMP Technologies seeks a System Management Specialist to manage and maintain internal systems and servers supporting banking operations in Singapore. The role includes coordinating with vendors, ensuring security standards, and implementing changes per established procedures.

You will compile logs, report performance metrics, and provide daily user support while continuous improvements are pursued and runbooks are kept current.

Qualifications

• Bachelor's degree or higher in a relevant field.
• Proven experience building and managing Windows server environments (Required).
• Minimum of three years in IT operations and maintenance with knowledge of ITIL frameworks (Required).
• Hands-on experience with backup solutions, monitoring systems, antivirus software, and job scheduling tools.
• Working knowledge of Microsoft 365 apps (Forms, SharePoint, OneDrive, Teams, Office).
• Familiarity with network configurations, including ACLs and firewalls.
• Advanced technical proficiency consistent with Tier 3 IT support responsibilities.

Responsibilities

• Compile and submit monthly access log reports.
• Gather and report system performance metrics monthly.
• Ensure configurations comply with bank security standards and audits.
• Review functional requirements and implement changes per procedures.
• Collaborate with team lead to ensure configurations meet specs.
• Address daily user support queries for servers, networks, PCs, and accounts.
• Apply workarounds, perform root cause analysis, and propose long-term improvements.
• Create and maintain up-to-date technical documentation (runbooks, inventory, IDs, parameter sheets).
• Identify inefficiencies and drive improvements with clear teamwork communication.

Skills

Windows Server

ITIL

Backup Solutions

Monitoring Systems

Antivirus Software

Job Scheduling

Microsoft 365

ACLs & Firewalls

Tier 3 Support

Education

Bachelor's degree or higher in a relevant field

Tools

PowerShell

Shell Script

VBS/VBA

Python

Power Apps

AWS

Azure

GCP

SQL Server

Oracle

Job description

GMP Technologies seeks a System Management Specialist to manage and maintain internal systems and servers supporting banking operations in Singapore. The role includes coordinating with vendors, ensuring security standards, and implementing changes per established procedures.

You will compile logs, report performance metrics, and provide daily user support while continuous improvements are pursued and runbooks are kept current.