Systems Engineer (IMDS) at Ang Mo Kio (Shuttle service provided), $3,000-$4,000 (Office hours)

SUCCESS RESOURCE CENTRE PTE. LTD.; Singapore; On-site; SGD 33,480 - 44,640; Full time

Job summary

SUCCESS RESOURCE CENTRE PTE. LTD. in Singapore seeks an experienced systems engineer. You will be responsible for supporting applications, diagnosing server hardware, and working with Python code for troubleshooting.

Ideal candidates must have 3-5 years of experience and proficiency in Linux and Windows operations. Certifications in relevant tools like OutSystems or Qlik Sense are a plus, and a degree in IT or related fields is required.

Qualifications

• 3-5 years of relevant experience in systems engineering, IT operations, or infrastructure support.
• Certifications like RHCSA, CompTIA Server+, OutSystems Associate, or Qlik Sense Business Analyst are advantageous.

Responsibilities

• Read and troubleshoot application code primarily in Python.
• Perform server hardware diagnostics and conduct OS-level troubleshooting.
• Support applications built on the OutSystems platform and administer the Qlik Sense environment.
• Manage and resolve L1/L2 incidents within agreed SLA timelines.

Skills

Python proficiency

Server hardware diagnostics

OS-level expertise in Linux/Windows

System monitoring and log analysis

Incident prioritisation

Education

Diploma or Degree in Computer Science, IT, or related field

Tools

OutSystems platform

Qlik Sense

Job description

Job Details

Contract: 1 year contract (Renewable/Convertible) OR Permanent (based on experience)

Salary: $3,000-$4,000

Working Hours: Mon–Fri 8am–5:30pm

Location: Ang Mo Kio (Shuttle service provided at selected MRT station)

Job Responsibilities

Software & Code Comprehension

• Read, interpret, and troubleshoot application code — primarily Python — to support incident resolution and system improvements
• Collaborate with development teams to identify software-level root causes and contribute fixes or workarounds
• Review scripts, automation workflows, and integration logic for correctness and performance

Server Hardware & OS Diagnostics

• Perform end-to-end server hardware diagnostics including CPU, memory, storage (RAID/SAN), NIC, and power components
• Conduct OS-level troubleshooting across Linux and/or Windows Server environments
• Analyse system logs, performance metrics, and alerts to identify and resolve issues proactively
• Plan and execute maintenance activities such as OS patching, firmware upgrades, and system hardening
• Liaise with vendors for hardware replacement and escalations

OutSystems Platform Support

• Monitor, maintain, and support applications built on the OutSystems low-code platform
• Assist in deployment pipelines, environment configuration, and release management
• Diagnose and resolve OutSystems runtime errors, performance bottlenecks, and integration failures
• Coordinate with OutSystems developers on platform upgrades and capacity planning

Qlik Sense Administration & Support

• Administer the Qlik Sense environment including server health, licensing, and user access management
• Troubleshoot data reload failures, data model issues, and dashboard rendering errors
• Support business users and analysts with Qlik Sense publishing, sharing, and connectivity issues
• Assist in designing and maintaining data connections, QMC configurations, and reload schedules

General Systems Engineering

• Manage and resolve L1/L2 incidents within agreed SLA timelines
• Maintain accurate system documentation, runbooks, and knowledge base articles
• Participate in change management processes including impact assessments and change advisory boards
• Participate in on-call rotation for after-hours critical system coverage if required

Job Requirements

Must-Have Skills

• Proficiency in reading and understanding Python code — able to trace logic, identify bugs, and interpret scripts
• Proven experience in server hardware diagnostics and physical infrastructure troubleshooting
• Strong OS-level expertise in Linux (RHEL/Ubuntu preferred) and/or Windows Server
• Solid understanding of system monitoring, log analysis, and performance tuning
• Ability to manage multiple concurrent incidents and prioritise effectively under pressure

Good to Have

• Hands‑on experience with the OutSystems platform (development, deployment, or support exposure)
• Qlik Sense administration or development experience — QMC and NPrinting a plus
• Scripting/automation experience using Python, Bash, or PowerShell for system operations
• Familiarity with ITIL service management practices (incident, change, problem management)
• Exposure to virtualisation technologies (VMware, Hyper‑V) and cloud platforms (AWS, Azure)

Qualifications

• Diploma or Degree in Computer Science, Information Technology, Systems Engineering, or related discipline
• 3-5 years of relevant experience in systems engineering, IT operations, or infrastructure support
• Certifications such as RHCSA, CompTIA Server+, OutSystems Associate, or Qlik Sense Business Analyst are advantageous

Personal Attributes

• Strong analytical and problem‑solving skills with a systematic, methodical approach
• Self‑driven and able to work independently with minimal supervision
• Clear communicator — able to bridge technical and non‑technical stakeholders effectively
• Team player with a collaborative mindset and willingness to share knowledge
• Committed to continuous learning and keeping up with emerging technologies