Systems Engineer (IMDS)

Success Human Resource Centre; Singapore; On-site; SGD 33,000 - 45,000; Full time

Benefits offered by this job

Shuttle service to MRT Ang Mo Kio

Job summary

Success Human Resource Centre Pte Ltd, Ang Mo Kio, Singapore, is seeking an IT operations professional on a 1-year contract (renewable/convertible) or permanent based on experience. You will read and troubleshoot Python applications, collaborate with devs, review automation, and contribute fixes.

The role covers hardware diagnostics, OS troubleshooting for Linux/Windows, OutSystems platform support, and Qlik Sense administration, with on‑call rotation and strict SLA adherence.

Qualifications

• Proficiency in reading and understanding Python code and tracing logic.
• Strong hardware diagnostics and OS-level troubleshooting skills.
• Experience with Linux or Windows Server environments and monitoring.

Responsibilities

• Read, interpret, and troubleshoot Python code to support incident resolution.
• Collaborate with development teams to identify root causes and fixes.
• Review scripts and automation workflows for correctness and performance.
• Perform end-to-end server hardware diagnostics including RAID/SAN.
• Troubleshoot OS issues across Linux and Windows Servers; plan maintenance.
• Monitor OutSystems apps, deployments, and platform upgrades.
• Administer Qlik Sense, troubleshoot reloads, licensing, and access.
• Manage data connections, QMC, and reload schedules; meet SLAs.
• Participate in change management and on‑call rotations.

Skills

Python code reading

Server diagnostics

Linux/Windows

Monitoring & logs

Incident management

Education

Diploma or Degree in CS/IT/Engineering

Tools

OutSystems

Qlik Sense

Bash/PowerShell

VMware/Hyper‑V

Job description

- 1 year contract (Renewable/Convertible) OR Permanent (based on experience)
- $3,000-$4,000
- Mon–Fri 8am–5:30pm
- Ang Mo Kio (Shuttle service provided at selected MRT station)

Job Responsibilities:

• Read, interpret, and troubleshoot application code — primarily Python — to support incident resolution and system improvements
• Collaborate with development teams to identify software-level root causes and contribute fixes or workarounds
• Review scripts, automation workflows, and integration logic for correctness and performance

Server Hardware & OS Diagnostics

• Perform end-to-end server hardware diagnostics including CPU, memory, storage (RAID/SAN), NIC, and power components
• Conduct OS-level troubleshooting across Linux and/or Windows Server environments
• Analyse system logs, performance metrics, and alerts to identify and resolve issues proactively
• Plan and execute maintenance activities such as OS patching, firmware upgrades, and system hardening
• Liaise with vendors for hardware replacement and escalations

OutSystems Platform Support

• Monitor, maintain, and support applications built on the OutSystems low-code platform
• Assist in deployment pipelines, environment configuration, and release management
• Diagnose and resolve OutSystems runtime errors, performance bottlenecks, and integration failures
• Coordinate with OutSystems developers on platform upgrades and capacity planning

Qlik Sense Administration & Support

• Administer the Qlik Sense environment including server health, licensing, and user access management
• Troubleshoot data reload failures, data model issues, and dashboard rendering errors
• Support business users and analysts with Qlik Sense publishing, sharing, and connectivity issues
• Assist in designing and maintaining data connections, QMC configurations, and reload schedules
• Manage and resolve L1/L2 incidents within agreed SLA timelines
• Maintain accurate system documentation, runbooks, and knowledge base articles
• Participate in change management processes including impact assessments and change advisory boards
• Participate in on-call rotation for after-hours critical system coverage if required

Period:

• 1 year contract (Renewable/Convertible) OR Permanent (based on experience)
  

Location:

• Ang Mo Kio (Shuttle service provided at selected MRT station)

Working hours:

• Mon–Fri 8am–5:30pm
• $3,000-$4,000

Job Requirements:

Must-Have Skills

• Proficiency in reading and understanding Python code — able to trace logic, identify bugs, and interpret scripts
• Proven experience in server hardware diagnostics and physical infrastructure troubleshooting
• Strong OS-level expertise in Linux (RHEL/Ubuntu preferred) and/or Windows Server
• Solid understanding of system monitoring, log analysis, and performance tuning
• Ability to manage multiple concurrent incidents and prioritise effectively under pressure

Good to Have

• Hands-on experience with the OutSystems platform (development, deployment, or support exposure)
• Qlik Sense administration or development experience — QMC and NPrinting a plus
• Scripting/automation experience using Python, Bash, or PowerShell for system operations
• Familiarity with ITIL service management practices (incident, change, problem management)
• Exposure to virtualisation technologies (VMware, Hyper‑V) and cloud platforms (AWS, Azure)

Qualifications

• Diploma or Degree in Computer Science, Information Technology, Systems Engineering, or related discipline
• 3-5 years of relevant experience in systems engineering, IT operations, or infrastructure support
• Certifications such as RHCSA, CompTIA Server+, OutSystems Associate, or Qlik Sense Business Analyst are advantageous

Personal Attributes

• Strong analytical and problem-solving skills with a systematic, methodical approach
• Self-driven and able to work independently with minimal supervision
• Clear communicator — able to bridge technical and non-technical stakeholders effectively
• Team player with a collaborative mindset and willingness to share knowledge
• Committed to continuous learning and keeping up with emerging technologies

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.