Systems Engineer

ITCAN Pte Limited; Singapore; On-site; SGD 42,000 - 70,000; Full time

Job summary

ITCAN Pte Limited seeks engineers to install, test, and implement security and IT systems according to specifications and service levels. You will manage changes, analyze root causes, and implement robust continuity plans to ensure uninterrupted operations while guiding customers and project teams through complex technical decisions.

Candidates should have strong communication skills and practical experience with PSIM, CCTV, access control, alarms, and network infrastructure.

Qualifications

• Educational qualification: Nitec/Higher Nitec/diploma/degree in Electrical Engineering, Electronics Engineering, or Information Technology from a recognized institution.
• Strong communication skills, both written and verbal, to effectively communicate with team members, clients, and stakeholders.
• Ability to explain technical concepts clearly and concisely.

Responsibilities

• Install, test, and implement systems per specifications and SLAs.
• Manage system changes via change request processes with stakeholder updates.
• Conduct root cause analysis and implement preventative measures.
• Develop service continuity measures, backups, and disaster recovery plans.
• Provide expert technical guidance to customers and project teams.

Skills

Troubleshooting

PSIM

CCTV

Access Control

Alarm Systems

Network Infrastructure

Communication Skills

Clear Communication

Education

Electrical/Electronics/IT Diploma or Degree

Tools

REAR

Job description

• - Install, test, and implement systems in accordance with specifications and service level requirements, ensuring compliance with industry best practices.
• - Manage systems changes using an established change request process, including assessing the impact, obtaining necessary approvals, and communicating status updates to multiple stakeholders.
• - Conduct root cause analysis for system issues and proactively implement measures to prevent recurrence. Continuously monitor the effectiveness of implemented measures and make adjustments as necessary.
• - Develop and implement comprehensive service continuity measures, including robust backup/restore procedures and disaster recovery plans, to ensure uninterrupted business operations in the event of disruption.
• - Provide expert technical advice and guidance on systems to customers and project teams, assisting them in making informed decisions and resolving complex technical issues.
• - Good to have troubleshooting skills and resolving issues related to PSIM (Physical Security Information System), CCTV surveillance systems, access control, alarm & intrusion systems, and network infrastructure.
• - Must have backend system configuration and setup skill sets & experience as below:- Perform CIS hardening for Windows and Linux Server
• - Perform configuration of Linux Server- User account with limited privilege (sudoers)
• - SSH account (sshd_config)
• - Password control (chage/passwd)
• - Server restoration with REAR
• - Perform basic computer and network maintenance
• - Educational Qualification:- Required: Nitec/Higher Nitec/diploma/degree in Electrical Engineering, Electronics Engineering, or Information Technology (IT) from a recognized institution.
• - Communication Skills:- Strong communication skills, both written and verbal, to effectively communicate with team members, clients, and stakeholders.
• - Ability to explain technical concepts clearly and concisely.