Infra Systems engineer

ITCAN PTE. LIMITED; Singapore; On-site; SGD 55,000 - 90,000; Full time

Job summary

ITCAN PTE. LIMITED seeks experienced backend infra support to install, test, and implement systems in line with specifications and service levels.

You will manage changes, analyze root causes, and deploy robust DR and backup procedures to keep business operations uninterrupted. You will also advise customers and project teams on system issues and resolutions, with hands-on PSIM/CCTV and security infrastructure exposure.

Qualifications

• Educational qualifications as listed: Nitec/Higher Nitec/diploma/degree in EE/IT from a recognized institution.
• Strong communication skills to liaise with team members, clients and stakeholders.
• Ability to explain technical concepts clearly and concisely.

Responsibilities

• Install, test, and implement systems per specs and SLAs.
• Manage changes via established change request process with approvals and stakeholder updates.
• Conduct root cause analysis and implement preventive measures.

Skills

CIS hardening

Windows Server

Linux Server

PSIM troubleshooting

CCTV systems

Access control & intrusion systems

Network maintenance

Server restoration (REAR)

SSH configuration

Sudo users management

Password policy management

Change management

System monitoring

Education

Nitec/Higher Nitec in EE/IT

Diploma in Electrical/Electronics Engineering

Bachelor's degree in IT/Engineering

Tools

REAR

PSIM

CCTV systems

Access control systems

Network infrastructure tools

Job description

Experience Windows / Linux Backend Infra Support Experience

Job Description

• - Install, test, and implement systems in accordance with specifications and service level requirements, ensuring compliance with industry best practices.
• - Manage systems changes using an established change request process, including assessing the impact, obtaining necessary approvals, and communicating status updates to multiple stakeholders.
• - Conduct root cause analysis for system issues and proactively implement measures to prevent recurrence. Continuously monitor the effectiveness of implemented measures and make adjustments as necessary.
• - Develop and implement comprehensive service continuity measures, including robust backup/restore procedures and disaster recovery plans, to ensure uninterrupted business operations in the event of disruption.
• - Provide expert technical advice and guidance on systems to customers and project teams, assisting them in making informed decisions and resolving complex technical issues.
• - Good to have troubleshooting skills and resolving issues related to PSIM (Physical Security Information System), CCTV surveillance systems, access control, alarm & intrusion systems, and network infrastructure.
• - Must have backend system configuration and setup skill sets & experience as below:- Perform CIS hardening for Windows and Linux Server
• - Perform configuration of Linux Server- User account with limited privilege (sudoers)
• - SSH account (sshd_config)
• - Password control (chage/passwd)
• - Server restoration with REAR
• - Perform basic computer and network maintenance

Qualifications

• - Educational Qualification:- Required: Nitec/Higher Nitec/diploma/degree in Electrical Engineering, Electronics Engineering, or Information Technology (IT) from a recognized institution.
• - Communication Skills:- Strong communication skills, both written and verbal, to effectively communicate with team members, clients, and stakeholders.
• - Ability to explain technical concepts clearly and concisely.