Supervisor

ELEVEN SEVENTEEN CAPITAL PTE. LTD.; Singapore; On-site; SGD 22,000 - 33,000; Full time

Job summary

ELEVEN SEVENTEEN CAPITAL PTE. LTD. seeks a capable Supervisor to lead food service shifts, oversee topping bar setup, and ensure smooth customer flow.

You will supervise Team Members and Part-Timers, assign stations, monitor pace, and maintain presentation and safety standards on the floor. The role requires F&B or retail experience, strong communication, and the ability to multitask across cashier, host, and topping bar duties, while staying calm under pressure and engaging positively with

Qualifications

• Prior F&B or retail experience, ideally in a fast-paced setting.
• Some team lead or shift-in-charge experience preferred.
• Comfortable multitasking across cashier, host, and topping bar duties.
• Good communication and ability to stay calm under pressure.
• Confident, outgoing, and loves interacting with people.

Responsibilities

• Run the shift: assign stations (topping bar, cashier, host/queue), monitor pace and coverage.
• Ensure the topping bar is fully stocked, fresh, and presentable throughout the shift.
• Check fruit/topping preparation quality and rotate stock (FIFO) to reduce wastage.
• Operate the cashier system and handle cash/POS reconciliation for the shift.
• Manage queue and host duties during peak periods to keep wait times reasonable.
• Monitor soft serve machine performance and flag issues to Assistant Manager/Manager.
• Enforce hygiene and food safety standards on the floor.
• Coach and guide Team Members and Part-Timers during service.
• Report shift-end stock levels and any incidents to management.

Skills

F&B experience

Team lead experience

Multitasking

Communication

Calm under pressure

Job description

Job Summary

The Supervisor leads the shift on the floor, ensuring smooth service, proper topping bar setup, and good customer flow, while directly supervising Team Members and Part-Timers.

Key Responsibilities

• Run the shift: assign stations (topping bar, cashier, host/queue), monitor pace and coverage
• Ensure the topping bar is fully stocked, fresh, and presentable throughout the shift
• Check fruit/toppingpreparation quality and rotate stock (FIFO) to reduce wastage
• Operate the cashier system and handle cash/POS reconciliation for the shift
• Manage queue and host duties during peak periods to keep wait times reasonable
• Monitor soft serve machine performance and flag issues to Assistant Manager/Manager
• Enforce hygiene and food safety standards on the floor
• Coach and guide Team Members and Part-Timers during service
• Report shift-end stock levels and any incidents to management

Requirements

• Prior F&B or retail experience, ideally in a fast-paced setting
• Some team lead orshift-in-charge experience preferred
• Comfortable multitasking across cashier, host, and topping bar duties
• Good communication and ability to stay calm under pressure
• Confident, outgoing, and loves interacting with people