F&B SUPERVISOR

57 EMPLOYMENT AGENCY PTE. LTD.; Singapore; On-site; SGD 36,000 - 47,000; Full time

Job summary

57 EMPLOYMENT AGENCY PTE. LTD. is seeking a skilled F&B supervisor to coordinate daily restaurant operations in Singapore and deliver outstanding service.

You will lead shifts, supervise staff, manage customer feedback, and monitor inventory and costs while ensuring night shifts are covered and customer satisfaction remains high.

Experience in customer service, leadership, and financial awareness is essential to drive productivity and respond effectively to complaints.

Qualifications

• Proven work experience or similar role.
• Proven customer service experience as a supervisor.
• Extensive F&B knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff.
• Strong leadership, motivational and people skills.
• Acute financial management skills.

Responsibilities

• Coordinating daily management operations.
• Delivering superior food and beverage service and maximizing customer satisfaction.
• Responding efficiently and accurately to restaurant customer complaints.
• Organize and supervise shifts.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Able to work night shift.

Skills

Customer service

Leadership

People skills

F&B knowledge

Financial management

Supervisory experience

Job description

Responsibilities:

• Coordinating daily management operations
• Delivering superior food and beverage service and maximizing customer satisfaction
• Responding efficiently and accurately to restaurant customer complaints
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Able to work night shift

Requirements：

• Proven work experience or similar role
• Proven customer service experience as a supervisor
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Strong leadership, motivational and people skills
• Acute financial management skills