supervisor

AUSPICIOUS AGENCY PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

AUSPICIOUS AGENCY PTE. LTD. invites applications for a leadership role focused on team management and operational excellence.

The position emphasizes supervising workflow, scheduling shifts, and delegating tasks to maximize productivity and service quality. You will monitor performance, conduct reviews, train new staff on responsibilities, standards, and safety protocols, and address customer and employee concerns.

Responsibilities

• Team Leadership: Manage workflow, schedule shifts, and delegate tasks to ensure maximum productivity and service quality.
• Performance Monitoring: Evaluate employee output, conduct performance reviews, and provide regular, constructive feedback.
• Training & Development: Orient and train new staff on job responsibilities, company standards, and safety protocols.
• Conflict Resolution: Address and resolve complaints from both customers and employees in a professional manner.
• Reporting & Compliance: Relay operational updates to senior management, track inventory or budget, and ensure strict compliance with workplace regulations.

Job description

Core Responsibilities

• Team Leadership: Manage workflow, schedule shifts, and delegate tasks to ensure maximum productivity and service quality.
• Performance Monitoring: Evaluate employee output, conduct performance reviews, and provide regular, constructive feedback.
• Training & Development: Orient and train new staff on job responsibilities, company standards, and safety protocols.
• Conflict Resolution: Address and resolve complaints from both customers and employees in a professional manner.
• Reporting & Compliance: Relay operational updates to senior management, track inventory or budget, and ensure strict compliance with workplace regulations.