Supervisor

ERT EMPLOYMENT PTE. LTD.; Singapore; On-site; SGD 40,000 - 64,000; Full time

Job summary

ERT EMPLOYMENT PTE. LTD. is seeking a proactive leader to manage daily operations and guide a team toward achieving strategic business goals.

The role focuses on mentoring staff, delegating tasks, and maintaining compliance with safety and company policies while driving performance improvements across operations.

Qualifications

• Excellent verbal and written skills to convey directives clearly and report to senior management.
• Ability to make quick, rational decisions under pressure and resolve unexpected workplace challenges.
• Strong time-management and delegation abilities.

Responsibilities

• Lead, motivate, and mentor team members to achieve daily and long-term business goals.
• Delegate tasks, set schedules, and ensure projects or daily operations are completed on time and within budget.
• Monitor individual and team metrics, provide constructive feedback, and conduct routine performance evaluations.
• Train new hires on job responsibilities, company culture, and standard operating procedures.
• Act as the primary point of contact for staff disputes, operational bottlenecks, or client/customer complaints.
• Enforce company policies and ensure a safe, clean, and compliant working environment.

Skills

Communication

Problem-Solving

Organization

Job description

Job Description & Requirements

Team Leadership: Lead, motivate, and mentor team members to achieve daily and long-term business goals.

Workflow Management: Delegate tasks, set schedules, and ensure projects or daily operations are completed on time and within budget.

Performance Tracking: Monitor individual and team metrics, provide constructive feedback, and conduct routine performance evaluations.

Training & Onboarding: Train new hires on job responsibilities, company culture, and standard operating procedures.

Conflict Resolution: Act as the primary point of contact for staff disputes, operational bottlenecks, or client/customer complaints.

Compliance & Safety: Enforce company policies and ensure a safe, clean, and compliant working environment.

Key Skills & Qualifications Communication:

Excellent verbal and written skills to convey directives clearly and report to senior management.

Problem-Solving: Ability to make quick, rational decisions under pressure and resolve unexpected workplace challenges.

Organization: Strong time-management and delegation abilities.