supervisor

ERT EMPLOYMENT PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

ERT EMPLOYMENT PTE. LTD. is seeking a proactive leader in Singapore to manage teams, delegate workflows, and monitor performance against goals. The role emphasizes coaching, onboarding, and maintaining a compliant, safe work environment across daily operations.

You will mentor staff, handle escalations, and ensure timely delivery of projects while upholding company SOPs and culture. This position offers hands-on leadership and cross-functional collaboration.

Qualifications

• Excellent verbal and written communication to convey directives clearly.
• Strong problem-solving ability to quickly resolve workplace challenges.
• Organizational skills with strong time-management and delegation abilities.

Responsibilities

• Lead, motivate, and mentor team members to achieve daily and long-term business goals.
• Delegate tasks, set schedules, and ensure projects or daily operations are completed on time and within budget.
• Monitor individual and team metrics, provide constructive feedback, and conduct routine performance evaluations.
• Train new hires on job responsibilities, company culture, and standard operating procedures.
• Act as the primary point of contact for staff disputes, operational bottlenecks, or client/customer complaints.
• Enforce company policies and ensure a safe, clean, and compliant working environment.

Skills

Team Leadership

Workflow Management

Performance Tracking

Training

Onboarding

Conflict Resolution

Compliance

Safety

Job description

Team Leadership: Lead, motivate, and mentor team members to achieve daily and long-term business goals.

Workflow Management: Delegate tasks, set schedules, and ensure projects or daily operations are completed on time and within budget.

Performance Tracking: Monitor individual and team metrics, provide constructive feedback, and conduct routine performance evaluations.

Training & Onboarding: Train new hires on job responsibilities, company culture, and standard operating procedures.

Conflict Resolution: Act as the primary point of contact for staff disputes, operational bottlenecks, or client/customer complaints.

Compliance & Safety: Enforce company policies and ensure a safe, clean, and compliant working environment.

Key Skills & Qualifications Communication:

Excellent verbal and written skills to convey directives clearly and report to senior management.

Problem-Solving: Ability to make quick, rational decisions under pressure and resolve unexpected workplace challenges.

Organization: Strong time-management and delegation abilities.